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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4760 Mills Cir, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

2 Double Beds

  • Sleeps 6

King Room

  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 4

Ada King Room With Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Double Sfbd

  • Sleeps 6

Similar properties

Outdoor pool
Hampton Inn & Suites Ontario
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 1,000 reviews
The price is AU$189
includes taxes & fees
28 Dec - 29 Dec
Hampton Inn & Suites Ontario

About the area

Ontario

With a stay at Hyatt Place Ontario / Rancho Cucamonga in Ontario (Arena District), you'll be steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena. .This hotel is 3.6 mi (5.9 km) from Victoria Gardens and 3.7 mi (5.9 km) from Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.5 km
  • Villaggio Nail Spa - 13 min walk - 1.2 km
  • Scandia Amusement Park - 1 min drive - 2.6 km
  • Toyota Arena - 3 min drive - 3.0 km

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Market Broiler Ontario - ‬11 min walk
  • ‪Charleys Philly Steaks - ‬9 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Gallery or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ontario? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chih Cheng, Fremont

Stayed 2 nights in Sep 2025

6/10 Okay

Teresa, Bakersfield

Travelled with family
I reserved a big room since we had 6 adults in our family and the room only had two beds. The “sofa bed” was only a sofa so my siblings had to sleep on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

lei

Stayed 7 nights in Sep 2025

8/10 Good

li jiuan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Quanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Some kind noise manufacturing next to the window
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service

It was "ok."

I've stayed at other Hyatt Places before with the same layout, which I like. However, it is time to upgrade some of the amenities in the room such as USB charging ports. The mattress in the room needed to be changed as there were body impression on both sides of the bed. This particular room was facing the side of the freeway, which made the vehicle noise noticeable. As far as the breakfast goes, it would have been nice to have sausage one day and bacon the next. Also, I prefer the self made waffles which are fresher than the frozen ones used at this particular Hyatt Place. The one plus was that this Hyatt was located right near the Ontario Mills Mall and mulitiple restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Lornette

Stayed 2 nights in Sep 2025

10/10 Excellent

Shrutakirti

Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Stayed 2 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Paola

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Will not be staying there again

Did not sleep well bed was very uncomfortable. Room smelled like humidity and AC blew out this humidity smell that made the stay very uncomfortable. Staff was nice , but the hotel needs updating
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rajbeer

Liked: Cleanliness, staff & service
We stayed here for a wedding so it was conveniently located near the venue. The staff was super helpful and really nice. Breakfast was OK. The bed and couch were uncomfortable. The toilet was like a foot off the ground. And the shower was extremely dated. It wasn’t dirty, but it could use a facelift. Good staff, though. Just not the most comfortable.
Stayed 4 nights in Aug 2025

4/10 Poor

Norma

Travelled with family, Travelled with family and small children
Disliked: Amenities
Staff was friendly but management didn’t work with us when we departed a day early for an emergency and didn’t issue us a refund. The door lock to our room had recently been changed and unlocking was a challenge every single time, stayed 2 of 3 nights and every morning the breakfast items were exactly the same with no variation in a single item. Found roaches roaming on parking lot next to pool on both nights we were there. Had used this hotel for a one night stay before and made decision to stay again for a long weekend but based on this trip would not stay here again, there are many similar options in the area
Stayed 3 nights in Aug 2025

10/10 Excellent

Keirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expected better

check in was ok, front desk lady was super nice. However, the room smelled like weed so I had to ask for a different room. Second room as ok, sofas had stains tho ( for both rooms ). Wouldn’t book here again.
Stayed 1 night in Aug 2025

6/10 Okay

belen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025