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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
4760 Mills Cir, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪3 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪7 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

2 Double Beds

  • Sleeps 6

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

King Room With Accessible Roll-in Shower

  • Sleeps 4

Ada King Room With Tub

  • Sleeps 4

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Double Sfbd

  • Sleeps 6

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,398 reviews
The price is AU$175
includes taxes & fees
15 Feb - 16 Feb
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

With a stay at Hyatt Place Ontario / Rancho Cucamonga in Ontario (Arena District), you'll be a 3-minute walk from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena. .This hotel is 3.6 mi (5.8 km) from Victoria Gardens and 3.7 mi (6 km) from Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 3 min walk - 0.3 km
  • iFLY Indoor Skydiving - Ontario - 7 min walk - 0.6 km
  • Scandia Amusement Park - 1 min drive - 2.6 km
  • Toyota Arena - 3 min drive - 3.0 km
  • Ontario Convention Center - 4 min drive - 6.7 km

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 14 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Rainforest Cafe - ‬4 min walk
  • ‪Dave & Buster's - ‬5 min walk
  • ‪In-N-Out Burger - ‬14 min walk
  • ‪Panda Express - ‬12 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Hotel connected to a shopping center in Ontario with free parking
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Gallery or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ontario? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 100 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dominic

Disliked: Cleanliness
Something not righ
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shopping center
Stayed 7 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

2/10 Terrible

Jean

Liked: Property conditions & facilities
Disliked: Amenities
We were burglarized after we went to bed.The housekeeping and desk clerk both said that that room is the only one in the hotel with a faulty door lock. Nice to know after someone entered our room when we were asleep. A bag with pills etc was taken also a bra and panties, which were on the back of the couch, the bag on the floor Creepy? Nice to know after someone entered our room whilst we were sleeping. We asked the hotel to comp our room and they said that it was up to Expedia to tell the hotel to do so. Later as we were on the road they called and said bag was found in the swimming pools area, which was locked. We will pick up the bag on the way home . Some items seem to be missing, which we will know for sure when we get to see it. Only one person was on duty, the desk clerk. There was no one in housekeeping, we had to go down stairs to get bed linens which were not in the room. Do you think this was a good experience, I think not. It is a great case for further action considering the omission in not comping the room. We did make a return reservation, which we have been advised to cancel. What a horrid experience. I am 89, my husband 94, and our friend 83. Jean
Stayed 1 night in Nov 2025

10/10 Excellent

Sonya

Stayed 2 nights in Nov 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2025

6/10 Okay

Natalia

Stayed 1 night in Nov 2025

10/10 Excellent

Shamar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who cannot eat pork can not enjoy breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

MICHAEL

Stayed 5 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities
Staff was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and rooms are spacious clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmencita

Stayed 1 night in Sep 2025

2/10 Terrible

Kathta

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Horrible they give me a disgusting room.. it was like a smoking room.. I order a king size bed for me and my partner and they didn’t have another king room available that didn’t smell like cigarettes so they give me a double bed room.. so mad and upset.. glad I booked for one night only.. I was planning to stay longer but i will never come back it is like a motel ugly feels dirty too.. I went around the corner to Ayres Suites and it was a much better.. stay away from this place not what you will expect fromHyatt.. the rooms are odds, the sinks counters are outside in front of your bed.. shower and toilet only in a separate little room.. 0 Start
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

6/10 Okay

Afredo

Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 1 night in Oct 2025

4/10 Poor

KARLA

Stayed 2 nights in Oct 2025

8/10 Good

Yessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get in/out, felt very comfortable and safe. I would definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice except one of two elevators was operating. It took a very long time to go up 6 floors and down 6 floors. People were tired of waiting and took the stairway instead. Im disabled so i had to wait for elevator.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Sopida

Stayed 1 night in Oct 2025