See all properties
Save

Best Western San Dimas Hotel & Suites

2.5 star property

Photo gallery for Best Western San Dimas Hotel & Suites

Exterior
Pool
Exterior
Free daily cooked-to-order breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Frank G. Bonelli Regional Park
    ‪3 min drive‬
  • Place, Raging Waters
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Queen Room With Two Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
San Dimas
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 847 reviews
The price is AU$196
includes taxes & fees
24 May - 25 May
Holiday Inn Express Hotel & Suites San Dimas by IHG

About the area

San Dimas

What's nearby

  • Swan Day Spa - 5 min walk - 0.5 km
  • Pacific Railroad Museum - 15 min walk - 1.3 km
  • Frank G. Bonelli Regional Park - 3 min drive - 1.5 km
  • Raging Waters - 6 min drive - 1.9 km
  • Disneyland® Resort - 44 min drive - 49.2 km

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Klatch Coffee - San Dimas - ‬10 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Best Western San Dimas Hotel & Suites

Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include air conditioning and safes. Rooms are accessible via exterior corridors. Housekeeping is provided daily.
Make yourself at home in one of the air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include a banquet hall and a vending machine.
Mingle with other guests at the complimentary reception, held on select days. A complimentary cooked-to-order breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary cooked-to-order breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-out

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western San Dimas

Best Western San Dimas Hotel

San Dimas Best Western

Comfort Suites Near Fairplex Hotel San Dimas

San Dimas Comfort Suites

Comfort Suites San Dimas

Best Dimas & Suites Dimas

Best Western San Dimas Hotel & Suites Hotel

Best Western San Dimas Hotel & Suites San Dimas

Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1012 reviews
Rating 8 - Good. 202 out of 1012 reviews
Rating 6 - Okay. 72 out of 1012 reviews
Rating 4 - Poor. 39 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adan

Stayed 1 night in Jan 2026

6/10 Okay

Jeff

Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was very nice. The staff were great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, great location. Friendly staff...
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
Staff was friendly. Linens appeared to be relative new and very white, no stains. Room in general felt a little tired and dated.
Stayed 1 night in Jan 2026

10/10 Excellent

Madeline

Business traveller
Liked: Cleanliness, staff & service, amenities
We’ve stayed here multiple times. Comfortable quiet and good made to order breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Stayed 1 night in Jan 2026

10/10 Excellent

alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. Great breakfast included. Clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Catherine

Disliked: Staff & service

No Sleep, No Service, No Follow-Up

We stayed here 8/1/25 the night before a family funeral. Around 8:00pm we began hearing the persistent sound of a woman's voice in the room next to ours. We couldn't make out any words, but it sounded like an audio book or some kind of meditation tape. At 2:00am, I discovered that our room phone was dead and had to call front desk from my cell. The clerk offered to move us, but having unpacked already and being exhausted from our long drive, we declined. He said he would take care of it. At 3:00am I went to the front desk to follow up, and the clerk kept changing his story — first he said that knocked on the room's door and then called the guest with no responses, then he claimed he "wasn't allowed" to disturb guests. Finally, he gave me a business card with an email address and said to contact the general manager. A nonworking phone is a safety issue, and guest comfort was clearly not a priority. I emailed the GM twice requesting partial restitution and never received a reply. No accountability at any level. If guest comfort and safety matter to you, I recommend choosing another hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela, Boston

Stayed 1 night in Dec 2025

8/10 Good

Martin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just fine for an overnight after a big family Christmas dinner and celebration.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, nice area, fabulous breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Shelly

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast with the room was wonderful. Our room was decent. The bed wasn’t very comfortable. We killed two large spiders in the bathroom area.
Stayed 3 nights in Nov 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
The staff great. I did not like the ticket requirement for breakfast and the lack of variety. While the food is made or order, you have to wait to get it and if you are in a hurry to get out this is an issue. The bread is the large slice type, which doesn’t work in the small toaster. You have to put it in side ways and only half the bread gets toasted. In the room you only get one small container of soap so you either use it to wash your hands or for the shower. And I am not sure if it was an oversight or not, but there were no face towels in the room. Makes it hard to take a shower with a small bottle of body wash soap and no towel.
Stayed 1 night in Dec 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty, bugs in the bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discrimination against myself and MY SERVICE ANIMAL AND ASKED TO SHOW THEM HER PAPERWORK AND WHY SHE WAS A SERVICE ANIMAL! By California State Law it is ILLEGAL TO ASK WHY I HAVE A SERVICE ANIMAL AND THEN TO ASK ME TO SEE MY DOCTORS PAPERS WITH MY INJURIES AND WHAT REQUIRED ME TO HAVE A SERVICE ANIMAL. Worst place worst customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025