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Best Western Plus Executive Inn

3.0 star property

Photo gallery for Best Western Plus Executive Inn

Reception
Outdoor pool
Free daily buffet breakfast
Junior Suite, Multiple Beds, Non Smoking, Balcony
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
18880 Gale Ave, Rowland Heights, CA, 91748
  • Puente Hills Mall
    ‪3 min drive‬
  • Brea Mall
    ‪11 min drive‬
  • California State University, Fullerton
    ‪13 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Freeway Side)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Freeway Side)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony

Junior Suite, Multiple Beds, Non Smoking, Balcony

Junior Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Rowland Heights

Located in Rowland Heights, Best Western Plus Executive Inn is within a 15-minute drive of California State Polytechnic University, Pomona and Brea Mall. .This hotel is 10.2 mi (16.3 km) from Fullerton College and 10.2 mi (16.4 km) from California State University, Fullerton.

What's nearby

  • Puente Hills Mall - 3 min drive - 5.2 km
  • California State Polytechnic University, Pomona - 10 min drive - 11.9 km
  • Brea Mall - 11 min drive - 13.7 km
  • California State University, Fullerton - 13 min drive - 17.4 km
  • Disneyland® Resort - 24 min drive - 30.0 km

Getting around

  • Walnut Industry Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 42 min drive

Restaurants

  • ‪Sun Nong Dan - ‬2 min walk
  • ‪Mountain House - ‬13 min walk
  • ‪The Boiling Crab - ‬2 min walk
  • ‪Happy Harbor Restaurant - ‬3 min walk
  • ‪Denny's - ‬12 min walk

About this property

Best Western Plus Executive Inn

Hotel with free breakfast, in the vicinity of California State Polytechnic University, Pomona
Best Western Plus Executive Inn offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

This Rowland Heights hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Rowland Heights? This hotel has 1248 square feet (116 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,248 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 12.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Executive Plus
Best Western Plus Executive Inn
Best Western Plus Executive Inn Rowland Heights
Best Western Plus Executive Rowland Heights
Best Western Plus Executive Hotel Rowland Heights
Rowland Heights Best Western
Best Western Rowland Heights
Plus Executive Rowland Heights
Best Western Plus Executive Inn Hotel
Best Western Plus Executive Inn Rowland Heights
Best Western Plus Executive Inn Hotel Rowland Heights

Best Western Plus Executive Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job, great staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great. The staff was amazing! Something unique was this: our bedroom door needed to be pulled shut with a little extra pressure and we knew this from the night we arrived. However, on our second night, we returned very late and tired from the wedding we attended and must not have pulled it all the way shut. We got a call from the front desk stating security noticed this and we were able to secure our door. This felt safe and secure for me as I always travel alone with my young child. As a single mom traveling everywhere, it was so nice to feel taken care of! Anyone else might have just kept walking so needless to say I was impressed and so thankful!! The breakfast was amazing, the jacuzzi was perfect and even the gym had exactly what we needed. Highly recommend! There was a specific staff up front, Gio, sweetest ever!
Stayed 2 nights in Mar 2025

6/10 Okay

Sabit

Liked: Cleanliness
The door on the first room didn't fully close, so the noise from the nearby freeway was ridiculous. Wh
Stayed 2 nights in Mar 2025

10/10 Excellent

PoHsien

Stayed 2 nights in Feb 2025

10/10 Excellent

Trixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean rooms!
Stayed 1 night in Feb 2025

8/10 Good

Victor

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was great. If you don’t mind the noise from the freeway.
Stayed 1 night in Mar 2025

10/10 Excellent

XIAOQING

Stayed 1 night in Dec 2024

2/10 Terrible

Nicole

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, lobby and fast efficient service
Stayed 1 night in Mar 2025

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel older properly but well maintained. Since it is right next to the Pomona freeway there is significant highway noise, but tolerable when the door is closed. Walkable to an Asian shopping mall and Ranch 99 supermarket so very conveniently located. Hotel very convenient to Walnut, City of Industry. We liked this hotel and would stay again because of location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Stayed 1 night in Feb 2025

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Very clean and homey.
Stayed 1 night in Feb 2025

10/10 Excellent

Suman

Stayed 1 night in Feb 2025

8/10 Good

Sun

Liked: Cleanliness, staff & service, property conditions & facilities
It's where I needed to be.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar's

Stayed 1 night in Feb 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge, la puente

Travelled with partner
Liked: Amenities
Scent in the rooms can improve
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back!

Customer service was great! The rooms were clean and loved how they even had robes and sandals for us to use. I will be coming back again with my boy toy!
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ROOM KEYS DONT FUNCTION PROPERLY

I stay in hotels frequently and I have never had a key experience like this one. No matter what every time I left the room the key would not work if you plan on staying here make sure you stay close to the front desk, so you can get your key renewed every time. Absolutely ridiculous. With the technology these days I simply find it astonishing that this room key system is still being used and that the management doesn’t invest in a nice key system where they actually work.
Stayed 1 night in Feb 2025

8/10 Good

Shirley

Stayed 1 night in Feb 2025

10/10 Excellent

Jun

Stayed 22 nights in Jan 2025

4/10 Poor

Rongkun

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaidyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025