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Best Western Diamond Bar Hotel & Suites

2.5 star property

Photo gallery for Best Western Diamond Bar Hotel & Suites

Exterior
Outdoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪6 min drive‬
  • Place, Disneyland® Resort
    ‪31 min drive‬
  • Place, Disney California Adventure® Park
    ‪33 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪25 min drive‬

Room options

Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Two Queen Room Freeway Side

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

King Room Freeway Side

  • Sleeps 2
  • Free Wi-Fi

View all photos for Interior King Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Interior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Interior Two Double Room

Bathroom

Interior Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk In Shower, Freeway Side, Wi-Fi, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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About the area

Diamond Bar

With a stay at Best Western Diamond Bar Hotel & Suites, you'll be centrally located in Diamond Bar, within a 15-minute drive of Brea Mall and California State University, Fullerton. .This hotel is 14.5 mi (23.4 km) from Ontario Convention Center and 3 mi (4.9 km) from California State Polytechnic University, Pomona.

What's nearby

  • Steep Canyon Trailhead - 6 min drive - 4.5 km
  • Disneyland® Resort - 31 min drive - 35.9 km
  • Knott's Berry Farm - 32 min drive - 40.4 km
  • Disney California Adventure® Park - 33 min drive - 36.7 km
  • Anaheim Convention Center - 33 min drive - 35.6 km

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Wienerschnitzel - ‬13 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Best Western Diamond Bar Hotel & Suites offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Best Western Diamond Bar Hotel & Suites. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 426 out of 1018 reviews
Rating 8 - Good. 222 out of 1018 reviews
Rating 6 - Okay. 135 out of 1018 reviews
Rating 4 - Poor. 91 out of 1018 reviews
Rating 2 - Terrible. 144 out of 1018 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Marisol

Stayed 2 nights in Feb 2026

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Once checked in the hotel room left for a few hours came came back to find, other people's belonging in the hotel room, staff said do remember it was booked out prior,I was out of luck, even though I had a confirmation number and the room was booked days.Prior to. Terrible overall service with best western and also expedio.Not happy was a result of it.
Stayed 1 night in Feb 2026

8/10 Good

Jechual

Clean room, food
Stayed 7 nights in Jan 2026

8/10 Good

Mike

Stayed 2 nights in Jan 2026

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities
Staff and amenities I’m a regular traveler- I stay in hotels twice a month. This hotel is not well maintained and to top it off, the staff is quite unkind. “Mayer” is very rude and I feel like he really needs to take a nap. This hotel has regular activity of people bringing street walkers to room. Which is odd, because it’s in a good area. Cold, dark, and dirty rooms. Motel feel.
Stayed 2 nights in Feb 2026

8/10 Good

Stan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room was clean and comfortable. The staff was responsive and helpful.
Stayed 2 nights in Jan 2026

2/10 Terrible

mary

Business traveller
Disliked: Cleanliness, staff & service, amenities
Terrible terrible staff in the hotel. Its supposed to be hospitality industry. I hope no one experiences the things we did— broken AC, broken wall outlets, non working iron, borlen hairdryers and shower water has no regulation. This Best Western location is a joke!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jiling

Liked: Cleanliness, staff & service, amenities
clean room good service
Stayed 3 nights in Feb 2026

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
It was near golf course
Stayed 1 night in Jan 2026

4/10 Poor

Nazeli

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not safe
Stayed 1 night in Nov 2025

8/10 Good

Willett

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. After previous stays, I missed the former breakfast.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very quiet place
Stayed 1 night in Jan 2026

10/10 Excellent

karl

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Cesar

Stayed 3 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged a $55.00 late check out fee. Very pricey fee for an hour late check out
Stayed 1 night in Jan 2026

8/10 Good

Brandon

Stayed 2 nights in Jan 2026

8/10 Good

Brianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Valerie

Stayed 2 nights in Jan 2026

8/10 Good

Jana

Stayed 1 night in Jan 2026

8/10 Good

Daeonna

Stayed 1 night in Jan 2026

10/10 Excellent

Giovanni

Stayed 2 nights in Dec 2025