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Best Western Diamond Bar Hotel & Suites

2.5 star property

Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Restaurant
Lobby
Outdoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, California State Polytechnic University, Pomona
    ‪4 min drive‬
  • Place, Raging Waters
    ‪9 min drive‬
  • Place, In-N-Out Burger Pomona Dragstrip
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • Sleeps 4
  • 2 Queen Beds

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The price is AU$243
includes taxes & fees
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Ayres Suites Diamond Bar

About the area

Diamond Bar

With a stay at Best Western Diamond Bar Hotel & Suites, you'll be centrally located in Diamond Bar, within a 15-minute drive of Brea Mall and California State University, Fullerton. .This hotel is 14.4 mi (23.2 km) from Ontario Convention Center and 2.9 mi (4.7 km) from California State Polytechnic University, Pomona.

What's nearby

  • California State Polytechnic University, Pomona - 4 min drive - 5.6 km
  • Fairplex - 8 min drive - 10.4 km
  • Raging Waters - 9 min drive - 12.6 km
  • In-N-Out Burger Pomona Dragstrip - 9 min drive - 11.5 km
  • BAPS Shri Swaminarayan Mandir - 10 min drive - 15.5 km

Getting around

  • Walnut Industry Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Basil And Co. - ‬4 min walk
  • ‪Habit Burger & Grill - ‬3 min walk
  • ‪Del Taco - ‬13 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Hotel in Diamond Bar with free breakfast and a 24-hour front desk
Best Western Diamond Bar Hotel & Suites offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Best Western Diamond Bar Hotel & Suites. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.99 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 356 out of 1012 reviews
Rating 8 - Good. 249 out of 1012 reviews
Rating 6 - Okay. 161 out of 1012 reviews
Rating 4 - Poor. 108 out of 1012 reviews
Rating 2 - Terrible. 138 out of 1012 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ly

Travelled with family and small children
Liked: Cleanliness, staff & service
I like that the room is spacious and new. But it's not well sealed from next door noise. I can hear the people next door to us talking through the connected doors. I don't like that the shower water flow is really weak.
Stayed 3 nights in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Phillip

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. A lot of greenery and definitely revisit again. I wish the hotel serves hot breakfast as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.. and relax
Stayed 1 night in Jun 2025

8/10 Good

Timonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Jun 2025

8/10 Good

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheet and towels were filthy. Towel had dirty footprints on it. Bed sheet looked questionable. In light of the dirty towel felt very uneasy about the cleanliness of the room and steps taken by housekeeping to ensure cleanliness. When reported it to front desk with pictures. Was told manager was not in to process a refund. And we were told to all back later. No follow-up by management to rectify this situation.
Stayed 1 night in Jun 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities

Feedback

Good but the bed base is aluminum or metal and it sounds a lot when I'm riding my wife. They should change them
Stayed 1 night in Jun 2025

8/10 Good

Yin

Travelled with family
Liked: Cleanliness, amenities
The ocean view was perfect as it described. Location was great as steps away from the boardwalk. But the room had a strange smell so we had to keep the windows open and the fan on. And the toilet ballcock valve was broken. Seems like not unknown issues as a “ maintenance guy” tried to enter the room without knocking just before the check out time, he thought we had gone.
Stayed 3 nights in Jun 2025

8/10 Good

Marilyn

Stayed 2 nights in Jun 2025

10/10 Excellent

nilusha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ahmaya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Yesica

Disliked: Staff & service, property conditions & facilities
It wa
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Angelina

Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clogged sink and low water pressure in our unit. Other than that, it was still a memorable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property area its near to all stores and restaurants My room is located exactly where the ice maker and it disturbs my sleep everytime someone gets an ice
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Amenities
Staff was friendly. Room better than expected
Stayed 1 night in May 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants within walking distance and easy access to highways. Only reason i gave it 4 stars instead of 5 is because the toiletries seemed cheap and the towels were hard and old. Standard bagels, waffle, cereal, oatmeal, muffins for breakfast but all looked packaged. Cant complain because its free.
Stayed 2 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2025

4/10 Poor

Mireya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charged me a deposit that i wasn't aware of and never said anything about a deposit to me
Stayed 1 night in May 2025