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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

View from property
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Serves lunch, dinner and happy hour
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

  • City view
  • 292 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, City View

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Tower

Room, 2 Single Beds, Tower

Room, 2 Single Beds, Tower

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Kuala Lumpur

With a stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and KLCC Park. .This luxury hotel is 1.9 mi (3 km) from Pavilion Kuala Lumpur and 2.5 mi (4.1 km) from Berjaya Times Square.

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.5 km
  • SOGO - 7 min walk - 0.6 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Changkat Bukit Bintang - 19 min walk - 1.6 km

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 10 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Auntie Anne's - ‬5 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel offers 398 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 398 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kuala Lumpur? This hotel has 17652 square feet (1640 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 89 to 89 for adults and MYR 44.50 to 44.50 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Celestial Court
  • Essence
  • Pavilions Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Covered self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MAN HIN

Stayed 4 nights in Dec 2025

10/10 Excellent

sadam alakbu

Stayed 10 nights in Dec 2025

10/10 Excellent

Margret Judy

Stayed 2 nights in Nov 2025

8/10 Good

Sium Kan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is quiet and generous in size, sound proof is excellent on the top floor . Unfortunately the front desk look tired and doesn’t not smell clean or fresh.
Stayed 3 nights in Nov 2025

8/10 Good

Hassan, Jeddah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice and helpful Staff.Thank you so much!!
Stayed 4 nights in Nov 2025

8/10 Good

Dinesh

The room was in good condition and the staff were very friendly. The pool area and spa were facilities were nice to use especially to relax in the evening
Stayed 4 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at sheraton was superb
Stayed 4 nights in Nov 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

William H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many hotels, but I have to tell you this one is the best I ever stayed in Well worth the money
Stayed 5 nights in Oct 2025

8/10 Good

Wai Lun Raymond

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bathtub is not clean enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sagar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room offered breathtaking views, a spacious and elegantly designed interior, and a luxurious bathroom. The staff is exceptionally friendly and attentive. Neighborhood was very walkable and close to important areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

FATIH

Stayed 2 nights in Sep 2025

8/10 Good

Uvaiz

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent hotel but rooms are dated

Decent hotel situated centrally. The rooms are dated and show signs of neglect. But overall good place to stay if you want to in that location
Stayed 2 nights in Aug 2025

2/10 Terrible

Truc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They give us room 3726, the size of the is good. Apart from the size nothing is good. The room smells from sewage is so bad that make me vomited everytime I entered. Could hear toilet water flushing from other constantly it’s impossible to sleep. Ask for different room, but was full so they just said sorry.
Stayed 4 nights in Aug 2025

10/10 Excellent

JEE HAE, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
nice staffs
Stayed 6 nights in Jul 2025

10/10 Excellent

Animish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vishalkumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Farida

Stayed 1 night in Aug 2025

10/10 Excellent

Sougata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in Jul 2025

8/10 Good

TZE WEI

Liked: Cleanliness, amenities, property conditions & facilities
It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Stayed 8 nights in Jun 2025

10/10 Excellent

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satisfied during my stay 🌺☺️
Stayed 1 night in Jun 2025

10/10 Excellent

Sailesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very helpful staff
Stayed 1 night in May 2025