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DoubleTree by Hilton Kingston

4.0 star property

Photo gallery for DoubleTree by Hilton Kingston

Reception
Indoor pool
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
1550 Princess St, Kingston, ON, K7M9E3
  • Place, Cataraqui Cemetery
    ‪13 min walk‬
  • Place, Kingston Centre
    ‪7 min drive‬
  • Place, Queen's University
    ‪13 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

2 Queen Beds Room

  • Sleeps 4

Queen Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

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About the area

Kingston

When you stay at DoubleTree by Hilton Kingston in Kingston, you'll be near the airport, within a 10-minute drive of Queen's University and Kingston Waterfront. .This hotel is 3.6 mi (5.8 km) from Rideau Canal and 0.7 mi (1.1 km) from Cataraqui Cemetery.

What's nearby

  • Cataraqui Cemetery - 13 min walk - 1.1 km
  • Kingston Centre - 7 min drive - 2.2 km
  • Queen's University - 13 min drive - 4.4 km
  • Kingston Penitentiary - 13 min drive - 4.7 km
  • Kingston Waterfront - 16 min drive - 5.8 km

Getting around

  • Kingston Station - 16 min walk
  • Kingston, ON (YGK-Norman Rogers) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Akira Sushi - ‬3 min drive

About this property

DoubleTree by Hilton Kingston

DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 129 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Kingston? This hotel has 22001 square feet (2044 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,001 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 473 reviews
Rating 8 - Good. 110 out of 473 reviews
Rating 6 - Okay. 45 out of 473 reviews
Rating 4 - Poor. 20 out of 473 reviews
Rating 2 - Terrible. 16 out of 473 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Merlene

Liked: Amenities, property conditions & facilities
Room and front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Gerry

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Ashutosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly cooked breakfast, smoked salmon omelette was very delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Maxime

Stayed 1 night in Dec 2025

10/10 Excellent

Eni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, the room was exceptionally clean, and we enjoyed our stay.
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff were friendly. The room was pretty clean, although the bathroom needed more cleaning. The grout needed a good scrub, and there was a fingernail clipping on the bathroom counter.
Stayed 1 night in Dec 2025

10/10 Excellent

Noah

Stayed 1 night in Dec 2025

6/10 Okay

Liah

Business traveller
Liked: Cleanliness, amenities
I had to move rooms twice. the first was a mistake of my own (didn’t realize i booked a handicapped room and was concerned about not having locks on the doors). The second time was because the walls were barely soundproofed. The room I moved to was conjoined, I could hear EVERYTHING from the room next door including the man stomping around, opening and slamming the door shut, his videos playing on his phone, him talking, the shower running, toilet flushing, and even the sound of his chip bag rustling. The lady on the opposite side was coughing like crazy and between the two, i felt like I was going crazy. The hotel could really use to put extra sound proofing in. The final room they moved me to had red stains all over the carpet, and the carpet was overall not very clean and had a musty smell to it. But they moved me to the quiet end of the hallway away from everyone so that was a major bonus. I’ll never understand why all hotels like to crowd people in one spot, not just this one but everyone i’ve been to. I also found the bathrooms were very hard to move around in. Otherwise, it was newly renovated and tidy, Kyra was very kind and accommodating even though the first room switch was a mistake of my own, check in was super quick and easy, and the restaurant food and staff were also very nice. I would return here but would request to be away from everyone else as the soundproofing was terrible.
Stayed 1 night in Dec 2025

10/10 Excellent

ming

Stayed 1 night in Nov 2025

10/10 Excellent

LARRY

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great staff
Stayed 3 nights in Nov 2025

8/10 Good

Debbie, Ottawa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, bed comfortable, pillows too soft. The noise level was high. I could not tell which room but the lady kept screening from 1-4. There wasn't a view we faced the side of an adjoining building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Barb

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and well appointed but bathroom was extremely small
Stayed 1 night in Nov 2025

6/10 Okay

Pamela

Liked: Staff & service
Cobwebs in all ceiling corners made the room feel dirty. Bathroom plug didn’t work Main floor room very noisy.
Stayed 1 night in Nov 2025

6/10 Okay

Juan

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Double Tree2, although I booked the Double the newer hotel. They couldn't find my resreservation and by the time they did, there was not a room available so they offeredDouble tree 2,,so
Stayed 1 night in Nov 2025

10/10 Excellent

Mariezel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great amenities
Stayed 2 nights in Nov 2025

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Amenities
We stayed for a few nights and the food was terrible at the restaurant, we needed a microwave and they brought up a junky ancient one that was not clean and they had misleading signs on their bottle of water saying thanks and my child ran over and opened it thinking it was complimentary. In small print it then says only free for diamond members and all others will pay $3 each.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025