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The Majestic Hotel Kuala Lumpur, Autograph Collection

5.0 star property

Photo gallery for The Majestic Hotel Kuala Lumpur, Autograph Collection

Lobby
Outdoor pool
Lobby
Room, 1 King Bed (Straits)
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
5 Jalan Sultan Hishamuddin, Kuala Lumpur, 50000
  • Kuala Lumpur Sentral
    ‪15 min walk‬
  • Petaling Street
    ‪15 min walk‬
  • Berjaya Times Square
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed (Straits)

Room, 1 King Bed (Straits)

Room, 1 King Bed (Straits)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking, Tower

Premier Suite, 1 Bedroom, Non Smoking, Tower

Premier Suite, 1 Bedroom, Non Smoking, Tower

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Tower

Grand Suite, 1 Bedroom, Non Smoking, Tower

Grand Suite, 1 Bedroom, Non Smoking, Tower

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Tower

Junior Suite, 1 King Bed, Non Smoking, Tower | Living area

Junior Suite, 1 King Bed, Non Smoking, Tower

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Deluxe Room, 1 King Bed, Non Smoking, Tower

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Tower

Deluxe Room, 2 Double Beds, Non Smoking, Tower

Deluxe Room, 2 Double Beds, Non Smoking, Tower

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Outdoor pool

JW Marriott Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is AU$294
for 1 room
includes taxes & fees
19 May - 20 May
JW Marriott Kuala Lumpur

About the area

Kuala Lumpur

A stay at The Majestic Hotel Kuala Lumpur, Autograph Collection places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Sentral and Petaling Street. .This luxury hotel is 2.1 mi (3.4 km) from Suria KLCC Shopping Centre and 2.1 mi (3.4 km) from Berjaya Times Square.

What's nearby

  • Kuala Lumpur Sentral - 15 min walk - 1.3 km
  • Petaling Street - 15 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.5 km
  • Berjaya Times Square - 4 min drive - 3.5 km
  • Petronas Twin Towers - 4 min drive - 3.8 km

Getting around

  • Kuala Lumpur KTM Komuter Station - 3 min walk
  • KL Sentral Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Kedai Makan City Parking - ‬4 min walk
  • ‪Pasar Jumaat Masjid Negara - ‬5 min walk
  • ‪Contango - ‬2 min walk
  • ‪Colonial Café - ‬2 min walk
  • ‪Kafeteria Jabatan Agama Islam Wilayah Persekutuan - ‬1 min walk

About this property

The Majestic Hotel Kuala Lumpur, Autograph Collection

Luxury hotel with 2 restaurants and a full-service spa
The Majestic Hotel Kuala Lumpur, Autograph Collection offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Majestic Spa. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 300 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Majestic Hotel Kuala Lumpur, Autograph Collection has 2 restaurants on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 34 for children
  • Airport shuttle fee: MYR 520 per vehicle (one way)
  • Self parking fee: MYR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Majestic Hotel Kuala Lumpur Autograph Collection
Majestic Hotel Autograph Collection
Majestic Kuala Lumpur Autograph Collection
Majestic Autograph Collection
The Majestic Hotel Kuala Lumpur Autograph Collection
The Majestic Hotel Kuala Lumpur, Autograph Collection Hotel

The Majestic Hotel Kuala Lumpur, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail and staff attentiveness
Stayed 2 nights in Feb 2025

10/10 Excellent

Annisa Laksmi, Subang Jaya

Stayed 1 night in Jan 2025

4/10 Poor

Shiho

Travelled with partner
Disliked: Staff & service, property conditions & facilities
They listed shuttle services which don’t exist anymore on their website. The front desk gents were nice, but everyone else was not very friendly or helpful. TV channels are very limited and it made no sense to have a tv in a bathroom as we don’t understand local languages. Thought they were so much better last time I stayed before Covid. I won’t come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bob

Stayed 1 night in Jan 2025

10/10 Excellent

Veechoong, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite in KL
Stayed 4 nights in Jan 2025

8/10 Good

Natalie

Stayed 3 nights in Jan 2025

8/10 Good

Khaled, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked and old ambiance of historic hotel, breakfast and friendly staff. Didn't like..... Only one trash can in the entire room. Ordered coffee and fries in room.......came very cold. After complaining a hot plate of fries was delivered. Coffee maker was old ...... it was a challenge get it to brew. Bathroom and in-room tub design was pretty bad. Concierge had very little knowledge of local events or happenings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yong Kiang Sherman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and a grand lobby
Stayed 2 nights in Dec 2024

10/10 Excellent

Arooba

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the best breakfast ever! The staff are so helpful and the rooms are such good value and so comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Syarifah

Travelled with family and small children
Liked: Cleanliness
I recently stayed at The Majestic Hotel Kuala Lumpur and came away with mixed feelings. While there were several highlights, there were also areas for improvement. Check-In Experience The check-in process was not as smooth as I expected. Despite arriving at 4:20 PM, my Junior Suite was not ready. While I don’t hold the reception staff accountable, the recovery could have been handled better. On the upside, I requested complimentary breakfast for the inconvenience, which they kindly granted. I appreciated that gesture. Location The hotel’s location is a drawback. There’s nothing within walking distance, so you’ll need a vehicle to get anywhere. No malls, restaurants, or attractions are nearby, which might not suit travelers who prefer more accessible surroundings. Service The service, however, was excellent. The staff were incredibly attentive and responsive. They use WhatsApp for communication, which made it convenient to request assistance. For instance, when my Wi-Fi connection slowed down, a butler brought a portable Wi-Fi unit within 5 minutes—a level of efficiency that exceeded expectations. Overall While no hotel can deliver perfect service, I am grateful for the attentive staff and their quick response to my needs. The challenges with check-in and the less-than-ideal location were offset by the exceptional service. If convenience and immediate access to amenities aren’t priorities, The Majestic could still offer a memorable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very close to KL rail station and KL Central rail station, botanic gardens etc., easy to get to/from airport
Stayed 2 nights in Dec 2024

10/10 Excellent

Afiqah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint hotel
Stayed 1 night in Oct 2024

8/10 Good

Yang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Koben

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice hotel just not for business travel

I’ll caveat that this was for a business trip. The hotel is beautiful, the rooms are clean and comfortable, and the staff are great. However, I would not recommend this hotel for business travel. The WiFi is terrible, making basic work functions difficult. The noise from traffic went all night and was so loud that even with earplugs I did not sleep much. And checking in took nearly 1 hour due to a change in my schedule and the need to add an extra night.
Stayed 1 night in Dec 2024

8/10 Good

Hermann

Stayed 3 nights in Oct 2024

8/10 Good

Satoko, Bayan Lepas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kah Hock

Liked: Staff & service

Upkeep needed for fitments and looking tired.

Still grand and beautiful, but the fittings in the rooms shows signs of aging, the shower floor is ponding and leaks out to the main toilet area, the bathtub was not secured down, the bed was creaking with tired mattress and the sofa was stained and beaten up. My room 1202 is facing the highway and train tracks, thus was noisy every other minute with a combination of road and train noises. Do avoid this room unless double glazed window panes are fitted. The breakfast was bad, food overcooked (read "hard"), coffee dispensers still a bottleneck, range of food is uninspiring for this establishment.
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The attention and assistance from all staff without exception was excellent. The room was very nice, spacious and comfortable bed and good linen. Shuttle bus great as not near any amenities. Highly recommended👍
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
a lovely hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness
The service is a little rubbish, had to constantly ring for things like bath towel replacements, or re fill the bar fridge and they would forget and have to call again. While many speak english many times we was a difficult exchange because they were difficult to understand. However the venue is nice, but they do need to improve the internet speed as it was very average and sometimes barely worked at all. Rooms need a refurb, many are showing signs of wear and tear.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hua Joo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Katsushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024