Hidden Hills luxury accommodation

Due to a very late check-in, we did not have the opportunity to report a room issue at the time. Unfortunately, the bed was extremely uncomfortable, so we didn't sleep at all that night. We found the mattress to be sagging and uneven, surely not up to the standard of a 4-star hotel.

It was clean and comfortable. Great location.

Breakfast was great. Staff was great. They were putting in solar panels and remodeling the gym during my stay, which was a big downer

We had a very nice stay at The Pierside Santa Monica. The location is excellent—just steps from the beach and very convenient for walking around the area. The staff were friendly and welcoming, and the breakfast at the hotel restaurant was fresh and very tasty. The only downside was the parking. The valet service is quite expensive, which was surprising since the parking appears to be in the same building as the hotel. Overall, a great stay thanks to the location and service, but the parking cost is something to be aware of.

Hotel was very clean. Useful distance to Univeral. Staff very helpful. Would stay again with my family.

Convenient for business travel. Generally lovely and the location is nice being near Melrose and the Beverly Center (good shopping!) but I’ve had to wipe down the bathroom floors 2 or the 3 times I’ve stayed here as there was dark hair in some of the floor and sink corners, and in the shower (in blonde). I would usually ask for a new room or to have it cleaned but it was either late / I was tired or I was in too much of a hurry to ask. But I will stay there again