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The Plaza - A Fairmont Managed Hotel

5.0 star property

Photo gallery for The Plaza - A Fairmont Managed Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property
Gatsby Suite King | View from room
Suite, 1 Bedroom Penthouse Suite
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View map
768 Fifth Avenue, New York, NY, 10019
  • Broadway
    ‪10 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom) | View from room

Suite, 1 King Bed (Carnegie, Partial Park View, 1Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pulitzer 5th Avenue)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Pulitzer 5th Avenue)

  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed Edwardian Suite

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed Edwardian Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Room King

Premium bedding, down duvets, pillow-top beds, minibar

Terrace Room King

9.4 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe 2 Queens

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe 2 Queens

9.4 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue)

10.0 out of 10
Exceptional
(2 reviews)
  • 139 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Luxe King Room

Premium bedding, down duvets, pillow-top beds, minibar

Grand Luxe King Room

8.6 out of 10
Excellent
(7 reviews)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

New York

With a stay at The Plaza - A Fairmont Managed Hotel, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of 5th Avenue. .This family-friendly hotel is 0.7 mi (1.2 km) from Broadway and 0.9 mi (1.5 km) from Times Square.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 5 Av.-59 St. Station - 2 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Harry Cipriani - ‬2 min walk
  • ‪The Grand Ballroom at The Plaza Hotel - ‬1 min walk
  • ‪The Champagne Bar - ‬1 min walk

About this property

The Plaza - A Fairmont Managed Hotel

Luxury hotel with 2 restaurants and a full-service spa
The Plaza - A Fairmont Managed Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 282 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center, bicycles to rent, and in-room fitness. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at The Palm Court, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in New York? This hotel has 21496 square feet (1997 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Palm Court - This fine-dining restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Champagne Bar - This brasserie specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Champagne Bar - This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 60 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 1 2025 to August 15 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 109 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 74.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Covered valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 109 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 724 out of 1002 reviews
Rating 8 - Good. 116 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

isaac

Stayed 1 night in May 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
There were no outlets in the bathroom. The outlets by the desk were not working. There was a drip sound of some sort that started around 1 am and never stopped. I have a 1 syllable 4 letter last night and yet most employees called me by a different name. I have the easiest name, how do you mess that up? Room service forgot to bring up ketchup with our fries and by the time we got it, the fries were cold. Food was not tasty. Overall, what was expected to have been a luxurious stay was nothing but disappointment. Took over 30 minutes to have a bellman come up to our room. Location was great but would not return as the value just wasn’t there.
Stayed 1 night in May 2025

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we have been to

Had a wonderful time at the Plaza with our family. Loved every minute of it. Best hotel we have been to.
Stayed 5 nights in Apr 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were spectacular and the room was spacious, beds comfortable and the bathroom sublime. Lovely workout room. Lots of amenities close by and of course, Central Park right there. Hope to return soon
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the difference. Very kind and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Russell at the front desk was particularly helpful
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Hanen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raheim

Liked: Cleanliness, amenities
Loved it
Stayed 27 nights in Mar 2025

10/10 Excellent

Jody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. I booked a king deluxe and the room was so big and the bathroom was absolutely beautiful. The staff were amazing and we enjoyed the beautiful afternoon tea in the palm court
Stayed 1 night in Apr 2025

10/10 Excellent

Raheim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 23 nights in Feb 2025

10/10 Excellent

Saleh

Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph McJunkin, Lugoff

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlie Ryan and I had the best time!
Stayed 2 nights in Apr 2025

10/10 Excellent

alcides, New york

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in Feb 2025

10/10 Excellent

Andrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Kalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with the friendliest staff. Very comfortable bed and extremely quiet room! You forget you’re in a big city. You can’t hear anything from your room. Room service was timely and delicious. The prices were very high and you can’t make coffee in your room or store any food. No fridge. Excellent restaurants and quick bites and coffee are close by and much more affordable. Central Park across the street was amazing! The Maybach was available and dropped us off in time square for lunch- total luxury:) Highly recommend The Plaza.
Stayed 4 nights in Mar 2025

8/10 Good

Radu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 5 nights in Mar 2025

6/10 Okay

mary

Stayed 1 night in Mar 2025

10/10 Excellent

babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best like always , Mr.loae was the best in hotel and he were so kind and helpful 🙏🙏
Stayed 2 nights in Mar 2025