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lastminute.com.au Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room
20 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double Room
25 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Room, Balcony
Room with view
30 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, City View
Room with view
35 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite, Connecting Rooms, City View (Oriental)
Room with view
55 square metres
1 King Bed and 1 Queen Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Royal Suites, big balcony
Room with view
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale Art Deco hotel, walk to Hoan Kiem Lake

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

Oriental Suites Hotel & Spa is centrally located in Hanoi, a 4-minute walk from Thang Long Water Puppet Theatre and 6 minutes by foot from Dong Xuan Market. This upscale hotel is 0.4 mi (0.7 km) from O Quan Chuong and 0.5 mi (0.8 km) from Hoan Kiem Lake.

Treat yourself to a stay in one of the 40 guestrooms, featuring fireplaces and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and minibars.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Stop by Romance for lunch, dinner, or brunch, where this restaurant specializes in Vietnamese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 40
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Television in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2008
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Vietnamese

Room Amenities

Oriental Suites Hotel & Spa offers 40 accommodations with fireplaces and minibars. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • TV size (measurement) inch
  • Rainfall showerhead
  • Hydromassage showerhead
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Ecotours nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 6
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Thai massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 17

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Early check-in is available for groups that reserve 5 rooms or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

Children stay free

Service animals not allowed

Number of children who can stay for free – 4

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 1

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite
  • Oriental Suite Hotel Spa
  • Oriental Suites Hotel Spa
  • Oriental Suites & Spa Hanoi
  • Oriental Suites Hotel & Spa Hotel
  • Oriental Suites Hotel & Spa Hanoi
  • Oriental Suites Hotel & Spa Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

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