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Room type Options Nightly price Book
Deluxe Double Room, 1 Queen Bed, Lake View
24 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, City View
Room with view
38 square metres
1 Double Bed and 1 Twin Bed 1 Double Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room
24 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 1 Queen Bed, Partial Lake View
24 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with free breakfast connected to a shopping center in Hanoi

Popular property highlights

Breakfast included
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Heart Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This family-friendly hotel is 0.2 mi (0.3 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with premium TV channels provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Babysitting or childcare
  • Lift
  • Concierge services
  • Total number of rooms - 15
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Express check-in
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2006
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Train station pickup (surcharge)
  • Babysitting or childcare (surcharge)
  • Free breakfast (local cuisine)

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Vietnamese

Room Amenities

Heart Hotel offers 15 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Number of bathrooms: 1

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.

Heart Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals nearby

Accessibility

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 1:30 PM

Minimum check-in age is: 15

Check-in time ends at midnight

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

Children stay free

Service animals not allowed

One child stays free

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Fees

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Heart Hanoi
  • Heart Hotel Hanoi
  • Heart Hotel Hotel
  • Heart Hotel Hanoi
  • Heart Hotel Hotel Hanoi

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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