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Hanoi Lotus Boutique Hotel

Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Terrace/patio
Lobby
Free daily buffet breakfast
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

View map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room, No Windows

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room, No Windows

9.0 out of 10
Wonderful
(104 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 70 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Front of property
Hanoi Splendid Premium Hotel
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  • Pool
  • Breakfast included
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4.8 out of 5, Exceptional, 615 reviews
The price is AU$138
includes taxes & fees
14 May - 15 May
Hanoi Splendid Premium Hotel

About the area

Hanoi

A stay at Hanoi Lotus Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 3 min walk - 0.3 km
  • Hang Gai Street - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪Giao Hàng - Bánh Mì Phố - ‬1 min walk
  • ‪Phở Phú Xuân - ‬2 min walk
  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪Zappy ( just drink it ) - ‬10 min walk

About this property

Hanoi Lotus Boutique Hotel

Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 357 reviews
Rating 8 - Good. 39 out of 357 reviews
Rating 6 - Okay. 22 out of 357 reviews
Rating 4 - Poor. 8 out of 357 reviews
Rating 2 - Terrible. 3 out of 357 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
We only had a night stay, but the staff were very helpful in arranging our early morning departure and early breakfast. Good location near the lake and walking in the old quarter
Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
We loved staying at Lotus Boutique! The location is perfect, centrally located and walkable to everything in the historic center of Hanoi. The rooms are clean and comfortable. The breakfast is excellent, with lots of Vietnamese as well as Western food options. And most of all, the staff is incredibly friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Exceptional service for a small boutique hotel in central old Ha Noi town. Breakfast staff are very well trained with full service to please the customers.
Stayed 1 night in Oct 2025

10/10 Excellent

Kranti

Liked: Cleanliness, staff & service, amenities
The hotel staff made this holiday the best ever Never encountered kind caring humble staff before.
Stayed 1 night in Oct 2025

10/10 Excellent

Kranti

Liked: Cleanliness, staff & service, amenities
The hotel is excellent with fantastic staff. The team are so friendly and efficient with special mention to Angela. It is obvious that everyone is happy at work. The hotel is located close to the lake and easy walking through the Old Quarter. The hotel is very clean and our executive room spotless and spacious. I highly recommend this hotel and would stay here again if visiting Hanoi.
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Staff great….friendly and helpful. Room nice and clean. Great location. Breakfast buffet very good. Walls on the “thin” side so the noisy night owls woke us two nights in a row. Other than that, everything was great.
Stayed 4 nights in Feb 2026

6/10 Okay

JONG, MELBOURNE

Stayed 3 nights in Jan 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The room was spacious and the beds were very comfy. The location was fantastic just a minute away from the lake. The best part of this hotel are the staff who work here, they are incredibly passionate, kind and thoughtful! We loved chatting with them and appreciate all their help and the warm hospitality. Definitely a great choice to stay here!
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
The staff, the breakfast, the room, the location, the value for money. We arrived after a long trip. They invited us to sit and drink a lemon juice drink. We received a cold towel to refresh ourselves and watermelon. Then a staff member explained to us what we can do in the area and showed us our room. We felt very welcome.
Stayed 1 night in Oct 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
The staff were very friendly & facilitative. I truly enjoy my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolai

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is in the best location in a quiet little street that is not a though a fare. We had a balcony room which was very big and comfortable for 3 of us. The balcony room was quiet. The breakfast was delicious, great service, eggs any way, great fruit. The staff are delightful, very helpful and we felt very cared for. Laundry service is cheap and quick. Thank you, Angela, for all your prompt correspondence and farewell. I highly recommend this delightful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolai

Travelled with family
Liked: Cleanliness, staff & service, amenities
We would definitely recommend this hotel to family and would stay here again. Amazing location and good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
It is very close to all the good restaurants. You can walk everywhere through the Old Quarter. I love the buffet breakfast; there are many choices. The staff is very friendly and helpful. We will definitely come back to this hotel again. I highly recommend it!
Stayed 1 night in Oct 2025

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities
I like everything here. Excellent Location. Excellent services. All staff here are very friendly and helpful. They tried their best to satisfy your expectations. It is really a wonderful experience here. Definitely recommended to all tourists in Hanoi.
Stayed 1 night in Oct 2025

8/10 Good

Lewis

Liked: Cleanliness
Very clean & well located. The best is that the owner went above & beyond to help me.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay very much. We loved the friendly people working there, it was very clean, the breakfast very tasty.
Stayed 1 night in Oct 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities
Great location, near everything but also a semi quiet street. The staff were extremely friendly and helpful. Breakfast was delicious and good variety.
Stayed 1 night in Oct 2025

10/10 Excellent

taufik

Liked: Cleanliness, staff & service, amenities
The staff were absolutely brilliant and could not help us anymore if they tried! They were friendly, approachable and offered first-class customer service. Our room was beautiful and comfortable. The breakfast was delicious, with a great selection of foods, the people serving in the restaurant were also extremely friendly and helpful. We will definitely come back again!!
Stayed 3 nights in Jan 2026

10/10 Excellent

taufik

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. We cannot praise this place enough. We were made to feel really welcome. Almost one of the family and when my husband was ill, they couldn't do enough to help! The breakfast choice and quality were outstanding. The location was outstanding for shops, park and massage parlours.
Stayed 2 nights in Jan 2026

8/10 Good

Joseph K.

Liked: Cleanliness, amenities, property conditions & facilities
Very professional staff,great airport pickups,nice complimentary breakfast,spacious room and balcony!
Stayed 2 nights in Feb 2026

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Very professional and accommodating staff and excellent location. The rooms are comfortable and overall, I would happily return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is perfect, everything available nearby and all the important places are walkable. The staff was great. Always responded to our questions and once we were there, they were always available to help.
Stayed 1 night in Oct 2025

10/10 Excellent

Ohashi

Liked: Cleanliness, staff & service, amenities
このホテルでの2泊は最高でした。スタッフの皆さんはとてもフレンドリーでした！部屋は清潔で、通りの音も全く聞こえませんでした。
Stayed 1 night in Sep 2025

10/10 Excellent

Ohashi

Liked: Cleanliness, staff & service, amenities
とても親切でフレンドリーなスタッフ。ハノイ旧市街の中心部に位置し、立地の良いホテルです。
Stayed 1 night in Sep 2025

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and gave us lots of tips of what to do around Hanoi and where to eat. Great atmosphere, close to the Old Quarter but away from the noise. Bed was very comfy and breakfast was delicious with lots of options.
Stayed 2 nights in Dec 2025