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Room type Options Nightly price Book
Deluxe Room, View (Late Check Out till 2:00pm)
Room with view
28 square metres
1 Double Bed 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Triple Room (With Large Window)
30 square metres
1 King Bed and 1 Twin Bed 3 Twin Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room (With Window)
23 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, View
Room with view
38 square metres
1 Double Bed and 1 Twin Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 24-hour front desk connected to the convention center in Hanoi

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Hanoi Crystal Hotel in Hanoi (Old Quarter), you'll be a 4-minute walk from Thang Long Water Puppet Theatre and 10 minutes by foot from Hoan Kiem Lake. This family-friendly hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.8 km) from O Quan Chuong.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Shopping on site
  • Total number of rooms - 35
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2011
  • Number of restaurants - 1
  • Snack bar/deli
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Free parking nearby
  • Terrace
  • Babysitting or childcare (surcharge)

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Vietnamese

Parking

Free parking nearby

Room Amenities

Hanoi Crystal Hotel offers 35 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

  • Air conditioning
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Microwave (on request)
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Rainfall showerhead
  • Separate bedroom
  • Minibar (stocked, some free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1

Where to Eat

Onsite venue - This restaurant specializes in international cuisine.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

No cots (infant beds) available

Children stay free

Service animals not allowed

One child stays free

Pets allowed (no fees)

Staffed front desk

Children stay free - maximum age 9

Fees

Optional extras

  • Airport shuttle fee: VND 720000 per vehicle (roundtrip)
  • Early check-in fee: VND 225000 (subject to availability)
  • Late check-out fee: VND 225000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi New Star Hotel
  • New Star Hanoi
  • New Star Hotel Hanoi
  • Hanoi Crystal Hotel
  • Hanoi Crystal
  • Hanoi Crystal Hotel Hotel
  • Hanoi Crystal Hotel Hanoi
  • Hanoi Crystal Hotel Hotel Hanoi

We should mention

One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

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