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I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services

Clean but worn

We ordered room service they told us to leave the tray on the floor outside not only did we not get our room cleaned in the morning no one picked up the tray until we called also we had a cleaning person knock on door asked if we needed anything I said well yes no one came to our room she told me yeah sorry we couldn’t get to your room all tell the night crew to clean your room during turn down service. We returned to our room at 10 pm nothing was done… cleaning crew has definitely gone down I have been here many times this has been very disappointing

Room was clean and comfortable. TV channels are limited -couldn't find Fox News.

Nice, clean room and great breakfast

Everything was amazing. Except the one thing that matters at a hotel. The bed. I checked into the hotel and laid down on the bed. Pretty sure I didn’t lay on the bed… I just leaned against the floor with blankets. --- This hotel bed is so hard, I think it’s actually part of the building’s load-bearing structure. --- I tried fluffing the pillow. Turns out it was just a second mattress. --- I rolled over in my sleep and got a concussion from the mattress. --- The hotel bed is so firm the front desk asked if I’d like “extra pillows or a jackhammer.” --- I woke up this morning and my back filed a formal complaint with management. --- This mattress has two settings: Concrete and Historic Stone Monument. --- I asked the front desk if the mattress was memory foam. They said, “No, but it remembers the Great Depression.” --- The bed is so hard when I tossed and turned it sounded like someone shaking a toolbox. --- I tried jumping on the bed like a kid… and the bed won. --- The mattress is so firm if you drop a coin on it, it lands heads up and files for mineral rights. --- I slept on this bed and woke up four inches taller. Pretty sure it straightened my entire spine by force. --- The hotel advertised “orthopedic support.” Turns out it’s just a slab of granite wrapped in a sheet. So yeah. Wont be staying here again..