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Best Western Plus Welcome Hotel Frankfurt

4.0 star property

Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Lunch served
Skyline Category
Lobby
Superior Room, 1 Single Bed
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Air conditioning
  • Room service

Explore the area

View map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Place, Frankfurt Trade Fair
    ‪8 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪18 min walk‬
  • Place, Festhalle Frankfurt
    ‪3 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Skyline Category

Skyline Category

Skyline Category

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

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  • Free WiFi
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4.6 out of 5, Wonderful, 906 reviews
The price is AU$134
includes taxes & fees
12 Oct - 13 Oct
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About the area

Frankfurt

With a stay at Best Western Plus Welcome Hotel Frankfurt in Frankfurt (Bockenheim), you'll be within a 5-minute drive of Frankfurt Trade Fair and Congress Center Messe Frankfurt. .This spa hotel is 5.5 mi (8.8 km) from Deutsche Bank Park and 2.6 mi (4.1 km) from Alte Oper.

What's nearby

  • Frankfurt Trade Fair - 8 min walk - 0.7 km
  • Congress Center Messe Frankfurt - 18 min walk - 1.6 km
  • Festhalle Frankfurt - 3 min drive - 2.1 km
  • Skyline Plaza - 3 min drive - 2.4 km
  • Römerberg - 6 min drive - 4.4 km

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Restaurant Stremma - ‬13 min walk
  • ‪Paul and Tim - ‬11 min walk
  • ‪Zampano Pizza & Pasta - ‬5 min walk
  • ‪Lagom Café - ‬10 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Pet-friendly hotel with a full-service spa connected to the convention center in Frankfurt
Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 33-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 173 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at the hotel's restaurant, View, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 3358 square feet (312 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
View - This restaurant serves lunch only.
Mellis - This bistro serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways (112 centimetre high)
  • Height-adjustable showerhead
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 322 out of 802 reviews
Rating 8 - Good. 321 out of 802 reviews
Rating 6 - Okay. 99 out of 802 reviews
Rating 4 - Poor. 38 out of 802 reviews
Rating 2 - Terrible. 22 out of 802 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amina

Stayed 1 night in Jun 2025

10/10 Excellent

Gila

Stayed 1 night in Jun 2025

6/10 Okay

Lokesh

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Stayed 1 night in Jun 2025

10/10 Excellent

TAKUMA

Stayed 1 night in May 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ANGEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Iman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Stayed 2 nights in Mar 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

margaret

Business traveller
Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Umar

Liked: Cleanliness, staff & service
Overall not a pleasing experience. A very basic hotel for the price.
Stayed 4 nights in Jan 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Despina

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Manfred

Stayed 1 night in Nov 2024

8/10 Good

GAYRAJ, Edmonton

Does not look like a 4* hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay before flight

Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was OK, but I will not come back to this hotel again. Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
Stayed 4 nights in Sep 2024

8/10 Good

Adolfo, Sheboygan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Stayed 6 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Roei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Staff & service
Stayed 1 night in Jun 2024