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Grand Hotel Downtown

4.0 star property

Photo gallery for Grand Hotel Downtown

Exterior
Premium bedding, minibar, in-room safe, desk
Check-in/check-out kiosk
32-inch flat-screen TV with satellite channels, TV
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪1 min walk‬
  • Main Tower
    ‪11 min walk‬
  • Römerberg
    ‪15 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Frankfurt

With a stay at Grand Hotel Downtown, you'll be centrally located in Frankfurt, steps from Kaiserstrasse and within a 10-minute walk of English Theatre. .This spa hotel is 0.4 mi (0.7 km) from Eurotower and 0.5 mi (0.9 km) from Frankfurt Opera House.

What's nearby

  • Kaiserstrasse - 1 min walk - 0.2 km
  • Frankfurt Opera House - 8 min walk - 0.7 km
  • Main Tower - 11 min walk - 0.9 km
  • Frankfurt Trade Fair - 14 min walk - 1.2 km
  • Römerberg - 15 min walk - 1.3 km

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Le Crobag - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frittenwerk - ‬3 min walk
  • ‪XiaoLongKan Hotpot Restaurant - ‬3 min walk

About this property

Grand Hotel Downtown

Art Deco hotel with a full-service spa and a fitness center
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 65 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 202 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 240 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 131 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Stayed 2 nights in May 2025

4/10 Poor

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Stayed 2 nights in May 2025

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is normal. Single room is extremely small, especially bed. If you are tall person, do not book this option. Area around is not very nice. Be aware and be safe at night.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

4/10 Poor

Dominique

Disliked: Cleanliness, amenities, property conditions & facilities
The sector is kind of a redlight, the floors are broken, the rooms are too small, the sextor is so noisy at night. The staff is however, professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurizio Gerardo

Stayed 2 nights in Mar 2025

6/10 Okay

Nawaf

Liked: Cleanliness, staff & service
Wifi wasn’t working in my room for the first night
Stayed 1 night in Feb 2025

10/10 Excellent

Apelete

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Max

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Flemming

Liked: Cleanliness
Disliked: Room comfort
Not as good stay as last time. Only vold water, an not room against Ts aunusstrasse
Stayed 2 nights in Feb 2025

2/10 Terrible

Rizwanullah

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel not 4 stars

First of all when we arrived there was a fire alarm on and emergency fire brigade team was there and everyone leaving the building. Then after sometime we came back and ask for the room early check in around 12:30 which we requested through Hotel.com team but the refused as and ask us for wait. Then we ask tea bags for room but their attitude was too bad and not respect water was too could in the bathroom when asked no response I am very disappointed and embarrassed front of my guests. Which I am not happy
Stayed 1 night in Feb 2025

2/10 Terrible

Kristen

Stayed 2 nights in Feb 2025

6/10 Okay

Batsaikhan

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Stayed 2 nights in Dec 2024

8/10 Good

Anas

Liked: Property conditions & facilities
Disliked: Cleanliness
It is not the greatest that’s not that bad
Stayed 1 night in Dec 2024

2/10 Terrible

Emma

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is not a 4 star as stated. Conditions is very poor. Someone entered our room whilst we were in bed. The location isn’t safe it’s in the centre of the red light district. Even during the day it’s unsafe with lots of people hanging around the street high on drugs. I wouldn’t recommend.
Stayed 3 nights in Dec 2024

8/10 Good

INMACULADA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decepcionante

Para ser un 4 estrellas no está a la altura, habitacion pequeña, desperfectos suelo pasillo por no hablar de la zona rodeado de sexshops y puticlubs, tema q hoteles.com podría indicar...ese tema genera mucho ruido y las ventanas del hotel no están insonorizadas..bastante decepcionante insisto para ser un 4 estrellas
Stayed 3 nights in Dec 2024

4/10 Poor

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The surrounding area is the red light district of Frankfurt. Leaving the hotel I witnessed a drug deal and got screamed at or approached by beggars every time. I've never felt more unsafe in a city. The hotel itself is okay. The staff are nice enough but there's a serious lack of security at the front desk. For example, our key stopped working so we asked for them to reboot it and they didn't check ID or anything and when our bags were behind the desk and we came to get them they basically just said 'take whatever bags you want' with no way to check who's bag belongs to who. The rooms have the bare minimum amenities and the shower was a bit gross.
Stayed 2 nights in Dec 2024

8/10 Good

Millie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property itself was good. Location is terrible, surrounded by adult buildings, a lot of homeless people and drug addicts
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Dospinoiu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

carla

Common areas quite dated. Breakfast ok
Stayed 3 nights in Nov 2024

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024