6/10 Okay
Edward
Travelled with family
18 Mar 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is at a good location. Most staff were very nice.
Things I didn’t like:
No entertainment.
The pool bar needs more friendly bartenders.
For the price of drinks the quality should be as high as the cost. Ie: the mix you use for pina coladas is awful. One of the worst I’ve ever had. The alcohol content in the drinks is almost non existent. The server taking orders at the pool couldn't remember who ordered the drinks .
The housekeeping of our room was less than acceptable. We had to call two days in a row to have our room serviced. The waste basket in the bathroom was emptied but the one in the main part of the room, which was full, wasn’t emptied. The tissue box was empty . One toilet tissue roll was empty . There were no spares left in the room. The shower had a weak output while the sink had extremely high water pressure.
While we were in the pool. A towel attendant had moved our lounge chairs and personal belongings to another area of the pool without our knowledge. My sister in law was frantic as her purse with her wallet, cash & id was taken with the chairs. His reason was that the chairs were blocking the way. That was not true because the chairs were placed where we were, by a staff person. We were there for hours . Thankfully when we found where he placed them our personal belongings were still there. They could easily been taken. His lack of notifying us before moving our belongings is inexcusable.
Very surprising & disappointing for a Marriott resort.
Edward
Stayed 4 nights in Mar 2025
