Staff was very friendly (especially Vesna). They not only helped us with the hotel services, but also guided us about local siteseeing, dinning, and shopping places. We were able to drop our bags early in the day and go out for lunch and completed checkin thereafter. Room was spacious, beds were very comfortable, bathroom was well maintained. It did become a little busy during breakfast and we had to wait to get a table but I think the rush was due to the peak holiday season (Christmas week). Breakfast menu was average for vegetarians. To make it better and worth the wait for Vegetarian guests, my suggestion would be to add a few more ‘hot savoury’ vegetarian items (e.g. hot meshed potato/hash browns, Idli/Sambhar, etc). That said, the oatmeal and pan cakes were really good!