L'ARANCETO&STILNOVO GUEST HOUSE DI TOKA ALFONS Reviews
8.8
Excellent
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I do NOT recommend for tourist. We had 2 horrible nights. This is a guest house so shared amenities and such but with the other guest it was hard to relax with people coming and going throughout the night. There were people the first night making food and smashing dishes in the kitchen until midnight and while we respect the culture, we rise early and did not sleep well or at all. The second night someone was slamming and banging on the door and buzzer to be let in and yelling for quite some time. When we tried to call the host, he only said some one missed check in and nothing was really done about it! After that experience we did not feel safe to stay there any more, even if it was another guest trying to check in, having someone try to kick the door down during the night was enough that we had to leave.
We left two nights into our four night booking.The manager Alfonzo refused to refund us our money for the last two nights and called us liars when we explained what happened.
I have not left a bad review for a service before but this was a terrible experience.
Good for the price, part of an old building. Very helpful staff at all time. Shopping close. Tram to downtown, airport, train and bus stations within 10 minutes walking distance. Many thanks for wonderful staff service.
Daniel
Stayed 6 nights in Oct 2023
6/10 Okay
Wendy
Travelled with group
14 Sept 2023
Liked: Cleanliness, staff & service
Classic guest house
Building is great and staff very friendly but no air conditioning and no screens on windows meant there was no air flow
A great place to stay when visiting Florence. Conveniently located on bus and tram lines but also walkable into the historical centre (20-30 minutes walk, 10-15 min bus/tram). Room with own bathroom and terrace was spacious and as advertised. Also a decent-sized kitchen available for use by all, including fridge and two hobs. Basics such as olive oil, sugar and salt all on hand. There’s also a coffee machine with pods (one per person per day) and kettle. Seating inside and on terrace. Arrived with Flixbus at Villa Constanza and able to get tram and then bus which stops virtually outside (about 30-40 min journey). A little noisy as on a main road but would definitely recommend and would stay here again if visiting Florence.
The property was very nice and cosy. They had a full kitchen with an electric stove, dishwasher, and refrigerator. The only downside was the lack of any type of A/C. They had a fan but being one of the hottest days in Italy, (104°f) the fan was not doing much.
The place was really noisy and we couldn’t sleep over nights!
Any person opening the room or washroom you can hear! We heard the dog bark as well! I was not sure if the place was pet friendly or not!
We will not come back for sure!
It was wonderful time for me and my son. The room was not big but cosy. The hotel is placed near T2 tram line ( between the airport and railway station), very comfortable to reach. Well organized kitchen with the possibility to eat on wonderful terrace. We are very grateful to Mario and Dominico for this beautiful stay.
We had a lovely stay, the hotel is located in a nice area with plenty food shops around. It’s just off the tram which takes you into the city centre very quickly. Hosts were very helpful and offered recommendations as well! Would stay again!
awesome location. 20/30 min walk from train station,
bikes on property was awesome bonus. staff are friendly and professional.
place is extremely clean. fan and tv in room shared bathroom area always clean.
stairs only in the home, staff assisted with luggage which was appreciated.
approx 40 min walk to downtown area