The hot water stopped working each night for the entire night, only to resume in the morning. The first night, we emailed in and got a very prompt visit by maintenance, who was unable to find the issue but told us that it would be investigated the next day. The next night, we had no hot water yet again. When we contacted the property next, we were met with condescension and what I took to be skepticism- despite the fact that their own staff was in the unit and witnessed the issue occur in real time. I'm walking away from this stay disappointed, insulted, and frustrated. There are many, many options in Edinburgh, and I'd recommend staying at a property that values the comfort of their guests. Clearly this isn't it.