6/10 Okay
Verified traveller
11 Aug 2025
Liked: Cleanliness
Disliked: Room comfort
Too many negatives
I've tried but I still can't not be mad about the washer. Advertised as having a washer - first night there could not find the washer and there was only an after hours line for emergencies. So I called first thing in the morning and the woman on the phone was absolutely no help. Kept telling me it was in the kitchen. IT WAS NOT IN THE KITCHEN!! I AM NOT STUPID. Tell me once or twice you are trying to help. Tell me five separate times you are saying I am an idiot. The agent should have been able to look up the unit in a file to give details about it.
The washer was in a cabinet BEHIND A CHAIR - no handle or label on the cabinet to suggest it opens and the washer is hiding there underneath the boiler.
The unit is also advertised as having a lift. Partially true - you have to lug your luggage up 33 steps (I counted) to get to the lift to take you the rest of the way up.
Poor noise control - people partying until the wee hours at night, non-stop construction work all morning. Not meant for light sleepers.
No a/c which is usually understandable but it was very hot and there was only a cheap fan - could not open the windows very far and couldn't leave them open because of the noise.
By itself the unit is nice but all of the other factors make it a poor choice for me.

Verified traveller
Stayed 2 nights in Jul 2025



















