Eastside accommodation with spa

Comfortable rooms and professional staff

Easy to walk to shopping centre, good size room for family to stay

N/a

I arrived late at night, reception guided me from the car park to the venue over the phone, which was helpful. My room was much better than expected, spacious, clean, the bed really comfortable. Breakfast was good quality & plentiful, dinner was pleasant too, & both good value. The staff were always polite & helpful. Situated well for the town centre & rail travel. All in all a lovely stay, far exceeding my expectations.

Malmaison Hotels always deliver, clean, comfortable and an amazing breakfast!

Very last minute booking due to issues with another hotel, due to the stress the hotel staff kindly upgraded our room which was very generous. Staff were very accommodating and kind, didn’t have to wait long for anything at all, everything we could possibly need was available to us within a matter of minutes. Hotel was very nice and clean, very comfortable beds. The amenities were great within the hotel. Very good location and walkable. Would definitely stay here again. Great staff and great hotel.