East Ridge accommodation with spa

Only negative was parking gets full quickly and has a $20 permit fee and is not valet parking

Where do I begin? When you pull up to the hotel there are people loitering in the parking lot. The kind of people that you would really consider and savory. When you walk into the hotel the lobby is about the size of an average living room. It is dark dank and dirty looking. We got to our room and the smell was awful it smelled like straight up chemicals but quite honestly I would think they had to use John chemicals to kill the germs that were in that place. We went down to the front desk and complained about that and they let us check out three additional rooms that all smell the same. We told them there was no way we could stay at this point. We did get a refund and went just a little further down to the La Quinta and it was magnificent.

A privilege to stay in a beautifully preserved historic hotel. Staff helpful in directing us to the electric shuttle and helping us with printing out boarding passes and loading our bags into the taxi at check out.

Hotel was clean and comfortable. Location was excellent to Chattanooga, restaurants and pricing very reasonable. Will definetely stay again if working through the area at the end of the day.

The staff was the most helpful and accommodating of any facility we have ever stayed.

The hotel overall was very comfortable and clean. Each staff I met was very friendly and helpful and the front desk took real good care of me from Beginning to check out. Now the maids not so socialable no one ever spoke but my room was sparkling so at the end of day that is what matters. I will come back again