4/10 Poor
Victor
Travelled with family
26 Sept 2025
Disliked: Cleanliness, property conditions & facilities
Underperforming Hotel. Shame
The last time I went to CHATT, I wanted to stay here based on reviews, but they didn't have the room I wanted. So this time we managed to make a reservation. The price was awesome compared to others I've stayed at. However, might I say, the only good thing going for it was not having to deal with traffic around Hamilton Place area. That's it. It was a room with beds to sleep on. I won't be coming back here again. The carpets throughout were old and dirty. The room was small. too small even with double queens. The chair they had? look at the picture. Completely ripped on the seat. Ceiling was popcorn ceiling, and you could see on the far side, looked like a building joint/seam where it wanted to buldge down. Then the floor at the same spot (had to be a seam) you could tell where the joint/seam was as you could feel it raised on your feet. The door lock didn't work twice. Clerk came up thinking user error, but she almost cursed when she couldn't open it and I was right. She said they were going to renovate. That didn't help me then. twice. Breakfast? Same thing for 4 days. no variety. even had a tip jar. Better than the LQ in Hamilton though. FWIW. Even the seats in breakfast area had rips. Doors to hallways missing knobs. I think there was enough parking, just in the back, not the front. Sketch hotels behind. Would I return. no. Bathroom was decent. Only good thing I would say but I can't sit in there all day. Spouse said bed was good. One slow elevator too. Should have two.
Victor
Stayed 3 nights in Aug 2025