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Shangri-La Residences and Apartments

5.0 star property

Photo gallery for Shangri-La Residences and Apartments

Exterior
Terrace/patio
Deep-tissue massages, body wraps, body scrubs, facials
Front of property - evening/night
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Bar
  • Room service
  • Spa

Explore the area

Map
Sheikh Zayed Road, PO Box 75880, Dubai
  • Dubai Mall
    ‪17 min walk‬
  • Burj Khalifa
    ‪20 min walk‬
  • Dubai World Trade Centre
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

  • Partial sea view
  • 222 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • City view
  • 168 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio

City view

Executive Studio

  • City view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Poolside bar

Shangri-La Dubai

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (1264)
The price is AU$352
for 1 room
includes taxes & fees
24 May - 25 May
Shangri-La Dubai

About the area

Dubai

A stay at Shangri-La Residences and Apartments places you in the heart of Dubai, a 3-minute drive from City Walk and 5 minutes from Dubai Mall. .This luxury hotel is 2.4 mi (3.8 km) from Burj Khalifa and 3.3 mi (5.4 km) from Dubai World Trade Centre.

What's nearby

  • City Walk - 11 min walk - 0.9 km
  • Dubai Mall - 17 min walk - 1.4 km
  • Burj Khalifa - 20 min walk - 1.7 km
  • Dubai Fountain - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Shawerma Alfarooj - ‬7 min walk
  • ‪Jones The Grocer - ‬15 min walk
  • ‪Zaatar W Zeit - ‬5 min walk

About this property

Shangri-La Residences and Apartments

Luxury hotel with a full-service spa and free valet parking
Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.
Make yourself at home in one of the 428 air-conditioned rooms featuring kitchenettes. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Dunes Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Hoi An - This restaurant specializes in Vietnamese cuisine and serves dinner only. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Shangri-La Residences and Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Alana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, personalised service, amazing Chinese restaurant
Stayed 7 nights in Dec 2024

8/10 Good

Weiyou

Travelled with family
Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
Stayed 8 nights in Dec 2024

6/10 Okay

Waqas

Travelled with family
Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 5 nights in Nov 2024

8/10 Good

Manish

Stayed 4 nights in Oct 2024

10/10 Excellent

Gerlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

ALI

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

8/10 Good

maria

Stayed 1 night in Jun 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021