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Novotel Dubai Al Barsha

4.0 star property

Photo gallery for Novotel Dubai Al Barsha

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
2 bars/lounges, cocktail bar
Suite, 3 Bedrooms
Suite, 3 Bedrooms | Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Opp. Mashreq Metro Station, Sheikh Zayed Road Barsha 1, Dubai
  • Place, Mall of the Emirates
    ‪15 min walk‬
  • Place, Ski Dubai
    ‪15 min walk‬
  • Place, Al Barsha Pond Park
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 216 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room (Accessible)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool
Novotel Suites Mall Avenue Dubai
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is AU$109
includes taxes & fees
5 Mar - 6 Mar
Novotel Suites Mall Avenue Dubai

About the area

Dubai

With a stay at Novotel Dubai Al Barsha, you'll be centrally located in Dubai, within a 5-minute drive of Mall of the Emirates and Souk Madinat Jumeirah. .This family-friendly hotel is 3.2 mi (5.1 km) from Burj Al Arab and 7 mi (11.3 km) from Marina Beach.

What's nearby

  • Fatima Abdullah Mohammed Rasheed Mosque - 8 min walk - 0.7 km
  • Mall of the Emirates - 15 min walk - 1.3 km
  • Ski Dubai - 15 min walk - 1.3 km
  • Al Barsha Pond Park - 3 min drive - 1.7 km
  • Souk Madinat Jumeirah - 3 min drive - 4.0 km

Getting around

  • Mashreq Metro Station - 4 min walk
  • Dubai Intl. Airport (DXB) - 24 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Kapadokya Turkish Kitchen - ‬4 min walk
  • ‪Ibn Hamido Restaurant - ‬3 min walk
  • ‪Swiss Butter - ‬1 min walk

About this property

Novotel Dubai Al Barsha

Family-friendly hotel with a full-service spa, near Mall of the Emirates
Novotel Dubai Al Barsha offers 465 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 465 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy a meal at Cafe Java or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has 6488 square feet (603 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Java - This coffee shop specializes in international cuisine. Open 24 hours.
DECK SE7EN - This cocktail bar is located by the pool and specializes in international cuisine. Happy hour is offered. Open daily.
365 All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Flying Elephant - This bar specializes in Indian cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 85 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 365 All Day Dining
  • Cafe Java
  • DECK SE7EN
  • Flying Elephant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,488 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 180.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Barsha
Novotel Barsha Hotel
Novotel Barsha Hotel Dubai Al
Novotel Dubai Al Barsha
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Dubai
Novotel Dubai Al Barsha Hotel Dubai

Novotel Dubai Al Barsha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gagandeep

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
room condition was very bad, I ended up getting a lot of things fixed up in a bathroom like shower wasn’t working properly. in my five nights I repeatedly asking to fix the AC or get me another room. No one fixed it and it’s very hot. Location is very good near Metro and all the restaurants very convenient. And breakfast was worth of spending money on.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ajay, Aylesbury

Business traveller
Liked: Staff & service
Good comfortable stay…no issues.
Stayed 4 nights in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and amenities
Stayed 8 nights in Oct 2025

6/10 Okay

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with my booking for over two hours was difficult checking in.
Stayed 8 nights in Oct 2025

4/10 Poor

Olufunmilayo

Travelled with family and small children
Liked: Amenities
I had bad experience to check in and the staff was not efficient
Stayed 8 nights in Oct 2025

10/10 Excellent

Leyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 BR suite was perfect for trade show prep, front desk staff was very accommodating, need work on # of towels in room as well as room service readiness to accommodate suite usage for business purposes
Stayed 4 nights in Nov 2025

10/10 Excellent

Clavius

Liked: Cleanliness, amenities, property conditions & facilities
They gave me the second highest floor when I requested so! Unblocked view of the marina and palm jumeriah My plan included breakfast and dinner (half board) offering a selection of arabic, indian and western selections!
Stayed 4 nights in Oct 2025

4/10 Poor

Sourav

Travelled with family
Disliked: Cleanliness, staff & service
Worst hotel I ever stayed . Staffs are friendly but room ‘s ambience is not good . Even balcony is so dirty . Glasses is not clean . Breakfast option is very limited. Never imagined Novotel would be like that . Not upto the mark. Never come back again in same price SO/uptown is far much better than this.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mehul Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Stayed 7 nights in Oct 2025

6/10 Okay

Leslie, Oslo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Employees were very friendly esp. the pool guy from Kenya, the lobby/doorman was very helpful and willing to teach us how to take the metro, taxi, grocery etc., housekeeping is also friendly. But the room that we got has already stains, carpet stains, chairs already tainted, showers not working proper, toilet/bathtubs and walls have black stains already.. and the aircondition not cold enough.. we tried to ask for another room but they inform us that their fully booked… during midnight to morning aircon is not working efficient.. But the hotel employees were mostly friendly and accomodating… elevator is clean/resepsjon and the pool is amazing…
Stains cannot be removed..
Black mold/stain
Stayed 7 nights in Sep 2025

10/10 Excellent

Khair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Sagar

Stayed 2 nights in Sep 2025

10/10 Excellent

Hilary, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness, staff & service
Great location Very friendly and helpful staff Rooms are really old and need renovation Smelly carpets (old wet carpets kind of smell) although the team offered to change the room but it was a hassle for me to pack and unpack so had to live with the smell
Stayed 10 nights in Sep 2025

10/10 Excellent

Oscar, Santee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms were clean at all times very quiet area no issues at all. the bar located on the hotel was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Tenzin

Stayed 4 nights in Sep 2025

10/10 Excellent

Vikas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on sheikh Zayed road Quiet place Travel becomes easy from the property
Stayed 4 nights in Aug 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but good value for money considering location
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

PEDRO

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The carpet in the room had stains; the soap dispensers were empty; and the bathtub had brown stains. Otherwise, safe and a short walk to the train station. Be aware that some of the rooms face an adjacent mosque and thus you hear the loud call to prayer, including at 5:00 am.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lia

Stayed 4 nights in Sep 2025

10/10 Excellent

ally

Liked: Cleanliness, staff & service, property conditions & facilities
Customers were friendly
Stayed 6 nights in Aug 2025

8/10 Good

Roland

Stayed 3 nights in Jul 2025

2/10 Terrible

Mohammad

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very poor experience at this hotel, which I booked through Expedia. The condition of the room was unacceptable (I have video evidence), yet neither Novotel, Accor, nor Expedia took the complaint seriously. Despite repeated escalation, none of them even viewed the evidence I provided. Instead, my complaint was dismissed with irrelevant “cancellation policy” excuses! Even though I was not cancelling anything. We had already stayed there! This shows a huge lack of accountability and guest care. Travellers should be aware that if you face problems, you cannot expect genuine support or resolution from any of these companies. Do not stay here.
Stayed 18 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025