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Aparthotel

Ivory Grand Hotel Apartments

4.0 star property

Photo gallery for Ivory Grand Hotel Apartments

Exterior
Outdoor pool, pool umbrellas
Front of property – evening/night
Sports facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pool
  • Kitchen
  • Spa
  • Outdoor space

Explore the area

View map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977
  • Place, Mall of the Emirates
    ‪6 min walk‬
  • Place, Ski Dubai
    ‪6 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio

View from room

Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Classic Apartment, 1 Bedroom

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Classic Apartment, 2 Bedrooms

  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

LED TV, DVD player

Superior Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

Located in Dubai (Al Barsha), Ivory Grand Hotel Apartments is within a 15-minute walk of Mall of the Emirates and Ski Dubai. .This luxury aparthotel is 3.8 mi (6.2 km) from Burj Al Arab and 8.1 mi (13.1 km) from Marina Beach.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Mall of the Emirates - 6 min walk - 0.6 km
  • Ski Dubai - 6 min walk - 0.6 km
  • Souk Madinat Jumeirah - 3 min drive - 3.7 km
  • Wild Wadi Water Park - 4 min drive - 4.1 km
  • Burj Al Arab - 5 min drive - 4.4 km

Getting around

  • Mashreq Metro Station - 17 min walk
  • Dubai Intl. Airport (DXB) - 22 min drive

Restaurants

  • ‪Cipriani Dolci - ‬18 min walk
  • ‪Bougee Lounge - ‬3 min walk
  • ‪Sherlock's Pub - ‬5 min walk
  • ‪Sarvana Bhavan - ‬6 min walk
  • ‪Chops N Hopes - ‬3 min walk

About this property

Ivory Grand Hotel Apartments

Luxury aparthotel with a full-service spa and area shuttle service
Ivory Grand Hotel Apartments offers 215 air-conditioned accommodations with washers/dryers and DVD players. LED televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange Wellness Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 215 air-conditioned rooms featuring kitchens with refrigerators and ovens. LED televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at Indigo Lounge or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Indigo Lounge - This café serves light fare only.
24-hour room service is available.

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free cot

Restaurants on site

  • Indigo Lounge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 45 for adults and AED 22 for children
  • 24-hour room service
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AED 100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a metro station

Things to do

  • Children's pool
  • Gym
  • Health club
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 215 units
  • Banquet hall

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 45.00 for adults and AED 22.00 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Reviews

Ivory Grand Hotel Apartments Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 19 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

cleanliness issue

The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
Stayed 7 nights in Dec 2021

4/10 Poor

MOHAMMED

Travelled with family

Below the average

Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Stayed 3 nights in Dec 2021

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness

Don’t be fooled by the positive reviews

The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Stayed 1 night in Dec 2021

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness

Great location

The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sandi

Liked: Cleanliness, room comfort

Pool is Good

My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

fast chech in, however the hotel smell bad

Stayed 1 night in Sep 2021

10/10 Excellent

Maged

Travelled with family
Liked: Cleanliness, room comfort

Excellent 4 stars stay

Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Enjoyable & easy access to the Mall.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, room comfort
Stayed 15 nights in Jul 2021

8/10 Good

Basem

Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are so kind Hotel is very quiet and clean
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed eight nights it was great time of Holiday the family definitely recommend
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

essa

Liked: Staff & service
Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family oriented

Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine

They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Cene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Great price, Large rooms.

Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ! We were given a suite which was amazing and more than we expected and really was huge and luxurious we loved it ! The Staff were great except for one :( The only let down was the last night when we were kept awake by lots of noise we think from the service rooms next to us.....shame as everything else was fab.
Stayed 3 nights in Feb 2019