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Grand Excelsior Hotel Al Barsha

4.0 star property

Photo gallery for Grand Excelsior Hotel Al Barsha

Property entrance
Suite | Living area
Lobby sitting area
Suite
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Explore the area

View map
60th Street, Al Barsha 1, Dubai, 213434
  • Mall of the Emirates
    ‪12 min walk‬
  • Ski Dubai
    ‪12 min walk‬
  • Souk Madinat Jumeirah
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, memory-foam beds, in-room safe, desk

Executive Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, memory-foam beds, in-room safe, desk

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Dubai

With a stay at Grand Excelsior Hotel Al Barsha, you'll be centrally located in Dubai, within a 5-minute drive of Mall of the Emirates and Ski Dubai. .This family-friendly hotel is 3.4 mi (5.5 km) from Burj Al Arab and 7.2 mi (11.6 km) from Marina Beach.

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 4 min drive - 4.1 km
  • Wild Wadi Water Park - 4 min drive - 4.4 km
  • Burj Al Arab - 5 min drive - 4.7 km

Getting around

  • Mall of the Emirates Station - 19 min walk
  • Dubai Intl. Airport (DXB) - 32 min drive

Restaurants

  • Sherlock's Pub
  • ‪Kababi Restaurant - ‬6 min walk
  • ‪23rd Street Sports House - ‬4 min walk
  • ‪Falafil Al Rabiah Al Khadra - ‬6 min walk
  • Thai Wok

About this property

Grand Excelsior Hotel Al Barsha

Art Deco hotel with 2 restaurants and a full-service spa
Grand Excelsior Hotel Al Barsha offers 230 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body treatments and manicures and pedicures.
Stay in one of 230 guestrooms featuring LCD televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy international cuisine at A La Grand, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
A La Grand - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Copacabana - This pub serves light fare only.
On The Grill - Onsite restaurant.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A La Grand
  • Copacabana
  • On The Grill

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AED 200
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 65 for adults and AED 35 for children
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Grand Excelsior
Grand Excelsior Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Dubai
Hotel Grand Excelsior
Grand Excelsior Al Barsha
Excelsior Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel
Grand Excelsior Hotel Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel Dubai

Grand Excelsior Hotel Al Barsha Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 569 reviews
Rating 8 - Good. 203 out of 569 reviews
Rating 6 - Okay. 98 out of 569 reviews
Rating 4 - Poor. 71 out of 569 reviews
Rating 2 - Terrible. 52 out of 569 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Cory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Habib El

Stayed 4 nights in Feb 2025

2/10 Terrible

Amer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.

2/10 Terrible

Amer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kabir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good reasonable property and is walkable distance from Mall of Emirates and the metro!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Paid for early check in and late check out - well worth the money Huge room
Stayed 2 nights in Dec 2024

10/10 Excellent

mohamed

Stayed 1 night in Nov 2024

10/10 Excellent

Munyong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities, room comfort

Big rooms very slow check in

Big rooms very slow check in
Stayed 3 nights in Mar 2024

10/10 Excellent

Munyong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Philip

Stayed 3 nights in May 2024

8/10 Good

SUSHIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Good.
Stayed 4 nights in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should treat all customers equally regardless of age or race.
Stayed 4 nights in May 2024

8/10 Good

Realyn Laserna

Stayed 7 nights in Mar 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All that glitters isn’t gold!

Helpful staff, accommodated a late check in which was appreciated. I had informed hotel ahead of this. Stayed in the ambassador suite. Looks amazing in pictures. In reality - it’s tired, old and dirty. Carpet terribly stained, shower leaked so bad that it flooded the bathroom. Bed was uncomfortable. Pool area on roof, small and would get busy if one family used it! And despite being pictured, no fruit in fruit bowl - just an empty bowl on arrival. In its day the room would have been superb, but that day has long gone. Breakfast was middle range, and would be tiresome if staying for more than 1 night.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Feb 2024

10/10 Excellent

Faith C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind
Stayed 4 nights in Mar 2024

8/10 Good

Hassan, Jeddah

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard.
Stayed 2 nights in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Irene

Stayed 3 nights in Jan 2024

8/10 Good

HALIMULATI

Liked: Cleanliness, staff & service, property conditions & facilities
not bad
Stayed 7 nights in Dec 2023

8/10 Good

Espen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar
Stayed 19 nights in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

4/10 Poor

Haitham

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not good for families

Not so good
Stayed 3 nights in Jul 2023