Emirates Grand Hotel

4.0 star property

Photo gallery for Emirates Grand Hotel

Club Suite
Executive Twin Room with Burj Khalifa View | Living area
Indoor pool
Deluxe King Room | View from room
Grand Suite with Burj Khalifa View | Bathroom

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Sheikh Zayed Road, Trade Centr, Dubai, 116957
  • Dubai Mall
    ‪4 min drive‬
  • Burj Khalifa
    ‪5 min drive‬
  • Dubai World Trade Centre
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

Deluxe King Room

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite with Burj Khalifa View

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Club Suite with Burj Khalifa View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Executive Twin Room

  • 50 sq m
  • Studio
  • City view
  • Sleeps 3
  • 3 Twin Beds

Executive Twin Room with Burj Khalifa View

  • 50 sq m
  • Studio
  • City view
  • Sleeps 3
  • 3 Twin Beds

3 Bedroom Suite with Burj Khalifa View

  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

Club Room with Burj Khalifa View

  • 27 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room with Burj Khalifa View

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite

  • 56 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room

  • 27 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite with Burj Khalifa View

  • 56 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

With a stay at Emirates Grand Hotel in Dubai (Trade Center), you'll be within a 5-minute drive of Dubai Mall and City Walk. .This aparthotel is 2.6 mi (4.1 km) from Burj Khalifa and 4.6 mi (7.4 km) from Dubai Cruise Terminal.

What's nearby

  • City Walk - 17 min walk - 1.5 km
  • Dubai Mall - 4 min drive - 3.3 km
  • Burj Khalifa - 5 min drive - 4.2 km
  • Dubai World Trade Centre - 6 min drive - 4.8 km
  • Dubai Cruise Terminal - 8 min drive - 7.5 km

Getting around

  • Financial Centre Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Charlie Lane - ‬1 min walk
  • ‪Piccolo Mondo - ‬2 min walk

About this property

Emirates Grand Hotel

Pet-friendly aparthotel with free parking connected to a rail/subway station in Dubai
Emirates Grand Hotel offers 450 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour health club.
Make yourself at home in one of the 450 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers.
Be sure to enjoy recreational amenities including a 24-hour health club and an indoor pool. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Emirates Grand Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (AED 90 per stay)

Parking and transport

  • Free self parking on site

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 52 per person
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: AED 250 per day
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 31 floors
  • 450 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2005
  • Connecting units available
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Renovated - September 2024
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 250.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 52 per person
  • Fee for wireless internet in public areas: AED 90 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Emirates Grand Hotel Apartments Dubai
Emirates Grand Hotel Apartments
Emirates Grand Dubai
Emirates Grand
Emirates Grand Hotel Dubai
Emirates Grand Hotel Aparthotel
Emirates Grand Hotel Apartments
Emirates Grand Hotel Aparthotel Dubai

Emirates Grand Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 94 out of 515 reviews
Rating 8 - Good. 122 out of 515 reviews
Rating 6 - Okay. 102 out of 515 reviews
Rating 4 - Poor. 87 out of 515 reviews
Rating 2 - Terrible. 110 out of 515 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Nirmal, Delta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Do not stay here

NOT a 4-star hotel. Avoid. Website is false advertising. Pool is closed. Rooms are dirty, old, shabby, moldy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yelitze

Liked: Amenities
The food, the customer service! Great place
Stayed 4 nights in Dec 2024

2/10 Terrible

Dimitrios, London

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, terrible condition of the bathroom and the hotel staff were the least to say unorganized and not helpful. I requested several times to change the room and they postponed my move 3 times with the explanation that the room that I was supposed to move was occupied by a new guest!
Stayed 6 nights in Dec 2024

6/10 Okay

Kristina

Liked: Room comfort
Disliked: Cleanliness

Ok stay

The stay was fine. I had a Burj Khalifa view and it was a huge multi room hotel. But run down and dingy.
View from living room
View from bedroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Gurvinder, Redding

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice no complaints
Stayed 6 nights in Nov 2024

4/10 Poor

Hira

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ahmad siar

Disliked: Cleanliness
The room service is not good at all they are not cleaning your room properly and if you request for service they are not going to respond
Stayed 3 nights in Nov 2024

2/10 Terrible

Alana

Disliked: Cleanliness, property conditions & facilities
Very unhappy with the condition of the property. The rooms were dirty, and the beds had stains. Overall, I was dissatisfied with the quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Johirul

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Susan

Liked: Room comfort
Stayed 11 nights in Jun 2024

8/10 Good

Medhat

Stayed 3 nights in Jun 2024

6/10 Okay

Moideen

Travelled with family
"Encountered system glitches during check in , which made the process challenging. Hoping for better system reliability
Stayed 1 night in Jun 2024

10/10 Excellent

Dr. Hassan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Norberto

Stayed 3 nights in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, room comfort

DON’T stay!

The check in was ok got “up graded” I would HATE to think what we would have had. The room was dirty the floor was not clean good thing they provide sleepers because you need it. Shower mouldy but the Worst part is that the bed has bedbugs. My husband has bites all over him. I would not recommend this hotel at all in my opinion
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, room comfort

Need to step up

Everything dosnt live upto name Didn’t care about cleaning rooms Only 2 towels for 2 people When arrived puddle of water in bathroom could have slipped Microwave dirty upon arrival , had to ask for kettle and iron. Not in room didn’t replenish coffee etc soap containers toilet paper had to keep asking then never came, was refurbishing hotel aswell was like being on building site with drilling and banging noise coukdnt sleep
Stayed 27 nights in Mar 2024

2/10 Terrible

Mustapha

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room is dirty they had to change the bed sheets after asking the front desk want stay in this hotel again at any cost
Stayed 1 night in Mar 2024

2/10 Terrible

Aneela

Disliked: Cleanliness, room comfort
Did not have a good experience it was dirty and smelt was not able to have a shower it was broken, moved to another room next day toilet sink and shower water took ages to go down the drain, not clean and regretted booking this hotel left a day early.
Dirty,shower would not work very old towels
Only one tea
Cup no spoons, no iron
So dirty you can’t even see the view
Stayed 3 nights in Feb 2024

6/10 Okay

Angelos

Liked: Cleanliness, property conditions & facilities
I was on the 27th floor and I could hear a loud humming noise which at first thought that it was the Air-conditioning. But it turned out that the windows aren't sound proofed. They didn't have towels for me to have a shower on the first night. The 3rd night, power was cut off because the card that I had inserted on the doorway expired. I noticed this at 4am when I went to use the bathroom. I called reception and they wouldn't answer the phone at 4am, I called again and they eventually picked-up offering to send a technician which I rejected as I need to go to sleep. The lifts were stopping at random floors but no one was on the floor to get in. It was extremely annoying pressing the button for the doors to close so the lift to keep going. Even more annoying waiting for the lift to arrive. On the positive side, the hotel is right at the entrance of a Metro station which was convenient for me to go places. And there were a few restaurants and supermarkets near by.
Stayed 3 nights in Jan 2024

6/10 Okay

Junaid

Disliked: Amenities, property conditions & facilities
Hotel at excellent location and great staff but room intererior needs attention and repairing. My room went throught recent renovation but they seem to letting guest in without completing the room renovation. My room has an excellent view but it was too noisy as windows were broken and you can hear wind and cars like you are on the street. Curtains were not installed properly and inner curtain were totally missing in the room. Also curtains were not covering the whole windows so light was coming in the day time. Also entrance was dusty and given sofa had paint spots and etc. With such lovely view, location and good staff if they fixed these small things I would love to stay here again and again.
Stayed 1 night in Jan 2024

10/10 Excellent

Augustine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, very close to the big attractions of Dubai
Stayed 5 nights in Nov 2023

6/10 Okay

Simon Peter

Business traveller
Good location
Stayed 13 nights in Nov 2023

10/10 Excellent

ANTONIO

Stayed 24 nights in Oct 2023