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Donatello Hotel

4.0 star property

Photo gallery for Donatello Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Creator video - submitted by lenmur
Junior Suite
Executive Room
Deluxe Room (Twin)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪4 min walk‬
  • Place, Mall of the Emirates
    ‪8 min walk‬
  • Place, Ski Dubai
    ‪8 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Suite Non smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite Non smoking

  • Sleeps 2

View all photos for Deluxe King Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room Non smoking

  • Sleeps 2

Executive Room Non smoking

  • Sleeps 2

Deluxe Twin Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 2

View all photos for Grand Suite-Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Grand Suite-Non-Smoking

  • Sleeps 2

Deluxe Triple Room Twin Bed

  • Sleeps 3

Similar properties

Sun deck
Novotel Dubai Al Barsha
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is AU$133
includes taxes & fees
27 Feb - 28 Feb
Novotel Dubai Al Barsha

About the area

Dubai

Located in Dubai (Al Barsha), Donatello Hotel is within a 15-minute walk of Mall of the Emirates and Ski Dubai. .This family-friendly hotel is 3.7 mi (5.9 km) from Burj Al Arab and 7.4 mi (12 km) from The Walk.

What's nearby

  • Fatima Abdullah Mohammed Rasheed Mosque - 4 min walk - 0.4 km
  • Mall of the Emirates - 8 min walk - 0.7 km
  • Ski Dubai - 8 min walk - 0.7 km
  • Dubai Police Museum - 2 min drive - 2.0 km
  • Al Barsha Pond Park - 2 min drive - 1.7 km

Getting around

  • Mashreq Metro Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Gardenia Brasserie - ‬7 min walk
  • ‪The Hungry Monkey - ‬1 min walk
  • ‪Maraya Trends - ‬3 min walk
  • ‪Garden Bar - ‬5 min walk
  • ‪Al Romansiah Al Barsha - ‬6 min walk

About this property

Donatello Hotel

Luxury hotel with 2 restaurants, 9-minute walk to Mall of the Emirates
Donatello Hotel offers 132 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 1100 square feet (102 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Donatello Hotel has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 60 for adults and AED 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • Children's dinnerware
  • Children's pool
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,100 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 60 for adults and AED 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Donatello Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 524 reviews
Rating 8 - Good. 203 out of 524 reviews
Rating 6 - Okay. 63 out of 524 reviews
Rating 4 - Poor. 29 out of 524 reviews
Rating 2 - Terrible. 25 out of 524 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
The room absolute stank of cigarettes on the “non smoking floor” and they couldn’t move me or do anything about it. The pool side service was non existent and no menus etc. The staff weren’t friendly and the amenities just seemed run down
Stayed 2 nights in Nov 2025

10/10 Excellent

GUVANCH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very spacious. Like an apartment. The first floor is very noisy due to the bar. But the reception warned me ahead. She gave me free upgraded room. Breakfast was OK. The guest services are amazing. Very polite, helpful and on time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana, San Bernardino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never use the restaurant service, because there is a restaurant very close bye that i love it. maybe next time I will try
Stayed 7 nights in Oct 2025

8/10 Good

Yannick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a very good location Shop and food around hotel which are opened late so you don't have to move far to grab some food Hotel is clean and rooms are big and comfortable. Only problem is that hotel doesn't say that it's also a long bar with very loud music in the evening until late in the night Unfortunately loud music and bass can be heard in your bed. Sometimes I surprised myself singing some of their songs
Stayed 3 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
⭐☆☆☆☆ Very disappointing stay — poor management + cleanliness issues throughout. I rarely leave negative reviews, but this hotel stay was truly disappointing + far below expectations. The management of the hotel is extremely poor; the property needs a lot more attention to cleanliness and maintenance. Room: My room smelled of smoke, + the windows, sills, curtains were covered in a layer of dust and dirt. Room smelt damp, + the air conditioning was noisy. The bathroom tiling needs repair + the bath itself had a grimy film at the drain end, which clearly hasn’t been cleaned properly due to the fixed shower screen making access difficult. Amenities: Towels are old + completely lacking in softness. Pillows were among the worst I’ve encountered — cheap foam, no 'give'. When I requested a feather pillow, I was given a small, damp, lumpy pillow in an oversized pillowcase. Housekeeping: Service was inconsistent + poorly managed. Housekeeping staff came to my room to take the bathroom scales for another guest (!) — despite my objections — and I didn’t get them back until 4 days later, after repeatedly asking. The corridors were also in need of a proper vacuum. Facilities: Rooftop area + gym: really dirty and poorly maintained. Tables/chairs covered in grime. Spa staff sleep overnight in treatment rooms -is this legal?! Overall: The staff were friendly and polite, but clearly poorly managed and unsupported. This hotel desperately needs leadership, training, and proper cleaning systems!
Stayed 5 nights in Oct 2025

2/10 Terrible

YOUSEF

Disliked: Property conditions & facilities
They gave me room number 107 The worst room ever! Next to night club and laundry ! Very noisy
Stayed 1 night in Oct 2025

4/10 Poor

Babak

Business traveller
Disliked: Room comfort
My original room was too noisy, had to put noise cancelling headphones to sleep. They didn’t cancel my second night per request and offered me another room which was quite but had cracked bathtub, mold in bathroom and cracked countertop.
Stayed 2 nights in Oct 2025

4/10 Poor

Nael

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very slowly to fix any problem
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammad

Stayed 6 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 5 nights in Sep 2025

10/10 Excellent

nahom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

4/10 Poor

Steve

Liked: Room comfort
Disliked: Staff & service
No hot water in shower or sink
Stayed 2 nights in Aug 2025

10/10 Excellent

angem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th staff. Mr Ali the manager and ms
Stayed 2 nights in Jul 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

JASMEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yves David

Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel friendly staff but needs a little TLC.

On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 5 nights in Feb 2025

8/10 Good

razi

Stayed 4 nights in Jan 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service
Property and its amenities are somewhat dated but location is good and staff are helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Rizwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Birju

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Property seems good but morning breakfast should not take there.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ali Abdullah Hasan, Gatineau

Disliked: Staff & service, property conditions & facilities
Awful experience.I stayed in room no 208,, and there was maintenance in the room beside me. It was very noisy., i couldn’t take nap from 5-6 pm after long day because of the noise. I complained to the receptionist,, but he did nothing :(
Stayed 2 nights in Oct 2024

2/10 Terrible

irena

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2*

Rooms are big and staff is nice and helpful but hotel needs alot of updates.
Stayed 4 nights in Sep 2024