Compare hotels in Lassen County from AU$131

There were shops there but we were on a rather stressful trip and did not take time to explore. We had dinner at the Seafood Restaurant and it was very good; food was excellent with generous portions and wait staff were friendly and efficient. We will definitely stay again

Lovely room with great view (the Resort Tower), great room service with really good food. The pool and hot tub were open and fun. Folks at the counter were very helpful, as were other staff members.

several time ask them clean the sheet they keep me going up down to lobby request change sheet because was sick finally they change room after 3th or 4th time request sheet change. Next day went down stair ask if it written down change sheet in this room she stated yes. Went back to room it was clean. so I want to sleep feeling worst turn cover over and they were same sheet. because I mark sheet with eye shadow and it was still there. went down stair told them and also drop apple powder on floor and still there too. day i left ask for my check invoice he give to me and i ask for policy information because desk manager stated you need have request room service before. that it on check in with sign in and on policy too. this information is not on invoice stating that as I requested that copy, no look at check in request it not there and so desk person with back get print of policy. than owner came out told me it can not be print. so i told him I'll call corp. office and to go head I'll get me because own this hotel. he was mad and shout out in front customer. than he told me get out several time and call security guard on me and than i just walk out calmly with guard. i did shout or refuse to leave. wait out side for son to get there. he also stated that I yell at his worker with ask change sheet . I think if that was case i would of been talk to or ask to leave. also asking me to get out of hotel he should took to other room calmly. his name is (dave) also call chase

I reserved a non smoking room, however the room reeked of smoke my entire time there. No available rooms to switch to and when the front desk recommended a machine to clean the air it took them forever to bring it and not only that I had to be out of the room for more than an hour. This machine only cleaned the air for like 2hrs and the smoke smell returned.

Very nice staff, clean and comfortable

The SPA garbage cans were all overflowing; I had a couple's massage, and my massage therapist smelled like last night's leftover alcohol bucket :( All the lines to check into our room were a mile long, forcing us to leave for the SPA so we wouldn't be late to our appointments. It was a drag for real!