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Sonesta Simply Suites Chicago O'Hare Airport

2.0 star property

Photo gallery for Sonesta Simply Suites Chicago O'Hare Airport

Fridge, microwave, stovetop, dishwasher
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Laundry

Explore the area

View map
4021 North Mannheim Rd, Schiller Park, IL, 60176
  • Place, Fashion Outlets of Chicago
    ‪3 min drive‬
  • Place, Rosemont Theatre
    ‪3 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(33 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.8 out of 10
Excellent
(215 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

8.4 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Schiller Park

Located in Schiller Park, Sonesta Simply Suites Chicago O'Hare Airport is in the business district, within a 5-minute drive of Rosemont Theatre and Donald E. Stephens Convention Center. .This hotel is 2.8 mi (4.5 km) from Fashion Outlets of Chicago and 3.9 mi (6.3 km) from Allstate Arena.

What's nearby

  • Fashion Outlets of Chicago - 3 min drive - 3.5 km
  • Parkway Bank Park Entertainment District - 3 min drive - 4.2 km
  • Rosemont Theatre - 3 min drive - 4.2 km
  • The Dome at the Parkway Bank Sports Complex - 3 min drive - 4.6 km
  • Donald E. Stephens Convention Center - 4 min drive - 4.6 km

Getting around

  • Rosemont Station - 6 min drive
  • Franklin Park Mannheim Station - 17 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪The Mirage - ‬8 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Al & Andy's - ‬2 min drive

About this property

Sonesta Simply Suites Chicago O'Hare Airport

Hotel with free airport shuttle, near Fashion Outlets of Chicago
Sonesta Simply Suites Chicago O'Hare Airport offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Schiller Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 160 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Chicago O'Hare Airport.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Schiller Park? This hotel has 880 square feet (82 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Uncovered parking on site (USD 10 per night)
  • Extended parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (111 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per night
  • Extended parking fee: USD 17 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Chicago-O'Hare
Candlewood Suites Chicago-O'Hare
Candlewood Suites Chicago-O'Hare Hotel
Candlewood Suites Chicago-O'Hare Hotel Schiller Park
Candlewood Suites Chicago-O'Hare Schiller Park
Candlewood Schiller Park
Candlewood Suites Chicago o`Hare Hotel Schiller Park
Candlewood Suites Schiller Park
Schiller Park Candlewood Suites
Candlewood Suites Chicago O'Hare
Sonesta Simply Suites Chicago O'Hare

Reviews

Sonesta Simply Suites Chicago O'Hare Airport Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1184 out of 2192 reviews
Rating 8 - Good. 496 out of 2192 reviews
Rating 6 - Okay. 229 out of 2192 reviews
Rating 4 - Poor. 106 out of 2192 reviews
Rating 2 - Terrible. 177 out of 2192 reviews

Reviews

2/10 Terrible

Cedric

Stayed 3 nights in Sep 2025

6/10 Okay

George, Elk Rapids

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It looks much better in the pictures than in real life. Feels a bit grungy and cramped. The sofa bed is not suitable for sleeping so in in practice there are no four person rooms. There is a room thermostat on the wall but it doesn’t work. The halls and lobby were warm and humid. There were some unsavory characters around the parking area at night. I don’t recommend this place for a family unless you can’t afford anything else.
Stayed 2 nights in Sep 2025

8/10 Good

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gloria and Gary

Stayed 3 nights in Sep 2025

10/10 Excellent

halida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and very good
Stayed 1 night in Sep 2025

8/10 Good

Deago

Liked: Cleanliness
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

6/10 Okay

Anita

Disliked: Amenities
Airport shuttle third-party had a filthy bus. Understaffed, not disabled friendly property. What I liked was apartment style one bedroom rooms that were huge and excellent large bathroom. Bathroom felt the cleanest of all rooms. Lots of storage in the kitchen and bar counter area, which was nice. Will not go back
Stayed 1 night in Sep 2025

2/10 Terrible

Kayla

Disliked: Staff & service
Made a reservation and paid for my room online. After over 24 hours of traveling and just wanting to get to bed, I was refused my room because they required a $150 security deposit on a credit card. They refused to run my debit as credit, they wouldn't even try it, saying it wouldn't work. They would not let a family member call to use their card for me because they said it needed to be a physical card. The receptionist was not helpful nor sympathetic at all. Without any refund from this failed attempt at a place to stay I had no choice but to go next door and pay $100 dollars to stay at a dirty motel that smelt like an ashtray, with holes smashed into all the walls, and a front door that didn't lock. I didnt even mention their shuttle driver that picked me up from the airport. He tried to intimidate the people loading their bags into the bus in front of us by inching closer and closer to them. He had no patience, drove like a maniac honking his horn at everyone, and made me unload my own bags even though im traveling in a boot with a broken foot
Stayed 1 night in Sep 2025

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The shuttle service was non-existent. I called the front desk and was told that a shuttle from Park-N-Jet would pick me up in 30-40 minutes. After waiting an hour in the cold, I decided to get an Uber. They had instructions in the front desk for how to request a shuttle when checking out of the hotel, but after the poor experience on arrival, I didn't trust them to get me to the airport in a timely manner. No breakfast served and the surrounding area has very limited dining options (subway/dunkin donuts) within walking distance. The metro train station is also very far so I had to take a Lyft to get me to the Rosemont metro station. The room itself was very clean and the queen bed had its own separate room with a door and lock. The sofa bed had a very thin mattress, keep that in mind if you've got back issues or are on the heavier side. Room had a fridge, stove, microwave and basic utensils, very convenient when keeping leftovers. For the price point and lack of transport/breakfast amenities, I don't believe this is good value for your money.
Stayed 2 nights in Sep 2025

6/10 Okay

Fernando N

Liked: Cleanliness, property conditions & facilities, room comfort
All in all our stay was ok . When we checked in I was told that they charged $10 per day in parking fees , this wasn’t mentioned ion the website . I choose a room with a queen sized bed but we got just a full sized bed
Stayed 2 nights in Sep 2025

8/10 Good

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Kevin And Sherri

Travelled with family
Disliked: Amenities
Not many amenities available and furniture was really in bad shape.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Nice master bedroom with nice bed, but very small sofa bed for 2 teen-agers to share.
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradford

Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Brianna

Liked: Cleanliness, staff & service
This was an average stay. Nothing really to complain about. The only downfall is when I checked in, they gave me a room that hadn't been cleaned since the last guest stayed (Starbucks cup and dirty towels on the counter, and the bedding had been stripped off the bed and placed in the chair next to the bed).I had to return to the front desk with my luggage, which was kind of annoying, but they apologized and immediately issued me a key to another room. The rooms are decent. I like the counter space, kitchenette and the bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Analuz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cristhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet comfortable stay, and will stay again in the future.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carlos

Disliked: Staff & service

Very negative experience

I booked a room at this hotel through Hotels.com, selecting the option to pay directly upon arrival. However, when I arrived around 10:00 p.m., I was told that my reservation had been canceled because they had tried to charge the card I left as a guarantee and the payment didn’t go through. This is unacceptable, as the confirmation clearly stated payment at the hotel. The service was poor: no alternatives or assistance were offered, and I was simply told to find another hotel since they were already fully booked. Solving this issue at that time of night, with an early morning flight the next day, was extremely inconvenient. Fortunately, I found availability at a nearby Holiday Inn Express where I received professional and reliable service. To make matters worse, while waiting, I witnessed another guest being given a similar excuse and also being denied her reservation. This shows a systemic problem in how reservations are managed and a clear lack of commitment to the customer. Conclusion: a very negative experience. The hotel does not honor confirmed reservations and offers no solutions when problems arise. I do not recommend it.
Stayed 1 night in Sep 2025

2/10 Terrible

charlene

THE SHUTTLE DRIVER WOULD NOT PICK UP MY MOM BECAUSE SHE NEEDED HELP GETTING INTO THE SHUTTLE. SHE HAD TO SPEND THE NIGHT IN THE AIRPORT
Stayed 1 night in Aug 2025