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Hotel Plaza Caribe

3.0 star property

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View
Food court
Executive Room, 2 Double Beds, Non Smoking, Pool View

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About the area

Cancun

A stay at Hotel Plaza Caribe places you in the heart of Cancun, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. .This hotel is 0.6 mi (1 km) from Mercado 23 and 0.9 mi (1.5 km) from Benito Juarez Municipal Building.

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.4 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • PlayCity Casino - 10 min walk - 0.8 km
  • Plaza 28 - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Fish n' Fries - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel with 2 outdoor pools, 4-minute walk to Las Palapas Park
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Cancun? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Erminio

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Araceli

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
S
Stayed 2 nights in Oct 2025

8/10 Good

Ana Maria

Travelled with family
Liked: Cleanliness
La.habitacion muy limpia ,pero un poco vieja , el personal muy agradable en el restaurante y el cafe muy bueno
Stayed 5 nights in Oct 2025

6/10 Okay

KENIA

Disliked: Property conditions & facilities
Good services and Cleaning Rooms
Stayed 3 nights in Oct 2025

6/10 Okay

Georgette

Liked: Staff & service
Ramp for luggage to high
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities
😊
Stayed 1 night in Oct 2025

8/10 Good

Itzel

Travelled with group
Liked: Cleanliness
Bueno por el precio
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Guillermina

Liked: Staff & service
Close to ADO
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

JAMES, Riesel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025

6/10 Okay

MARICELA

Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

8/10 Good

Leticia

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, houma

Stayed 2 nights in May 2025

2/10 Terrible

Cintia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a major update in all the rooms. They have open windows screens let’s all the mosquitoes in. mirror’s were all rusted. No coffee makers. Weather is humid and you have no ice machines to provide to guest. Service was bad not notified at anytime that we were going to have to pay additional charges per night for some random code was never advised. We paid for a whole week in just the 2nd night the light just flicked and just went off notified desk and security when passed by and didn’t replace until literally our last night there. We was next to security or some type of clock in station for works and person siting there working for hotel had music since 4 am and we told front desk and nothing was done about it. Overall it was just a bad experience. Major upgrade needed.
Stayed 7 nights in Jun 2025

6/10 Okay

Gerardo

The humidity in the room was quite uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025

6/10 Okay

Araceli

Travelled with family
Disliked: Staff & service

Is ok

Not bad,the service is ok, they need to work on their customer service,the food is not bad.
Stayed 3 nights in May 2025

8/10 Good

John, Garibaldi Highlands

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in the downtown area of Cancun, just across the street from the ADO bus station, which was very convenient for our travelling needs. We will be using it again.
Stayed 1 night in Jun 2025