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lastminute.com.au Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Ocean View King (with Sofa Bed)
Room with view
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up Double
45 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master Double
Room with view
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master Double
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Resort View King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Double
Room with view
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front Pyramid Suite (with Sofa Bed)
Room with view
122 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Club Ocean Front Double
Room with view
43 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Ocean Front King
Room with view
43 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Resort View Double
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front King (with Sofa Bed)
Room with view
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master King (with Sofa Bed)
56 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master Double
56 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up King (with Sofa Bed)
45 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Club Ocean Front Corner Suite
Room with view
101 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Turquoize Sky Ocean Front Master Double
Room with view
65 square metres
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Ocean Front Master King
Room with view
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Double
Room with view
45 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel on the beach, with 3 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 4.5-star hotel is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.

Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • All food and beverages included
  • 24-hour room service
  • On-site live performances included
  • Taxes included
  • Buffet and à la carte dining
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Hair salon
  • Concierge services
  • Total number of rooms - 547
  • Number of buildings/towers - 3
  • Laundry facilities
  • Garden
  • Poolside bar
  • Coffee shop or café
  • Children's pool
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2015
  • Area shuttle (surcharge)
  • Number of restaurants - 8
  • Number of outdoor pools - 3
  • Outdoor tennis court
  • Snack bar/deli
  • One meeting room
  • Free self parking
  • Free valet parking
  • Rooftop terrace
  • Number of bars/lounges - 8
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Premium bedding
  • Sofa bed
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Rainfall showerhead
  • Minibar (stocked, free items)
  • LED TV
  • Rollaway/extra beds (free)
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Basketball on site
  • Playground on site
  • Snorkelling on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Sauna in spa
  • Massages
  • Steam room in spa

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for dinner and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun Inclusive
  • Hyatt Ziva Cancun All Inclusive Hotel
  • Hyatt Ziva Cancun All Inclusive Cancun
  • Hyatt Ziva Cancun All Inclusive Hotel Cancun

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for dinner and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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