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Hyatt Ziva Cancun - All Inclusive

Hotel Class
4.5 out of 5

Information

Reviews

4.7 / 5Exceptional
2,585 reviews

Amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Forum Beach
    4 min walk
  • Popular Location
    Caracol Beach
    4 min walk
  • Popular Location
    Cancun Convention Center
    6 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • King (with Sofa Bed)

    Room Amenities

    • Sleeps 4
    More details
  • Double

    Room Amenities

    • Sleeps 4
    More details
  • Resort View King (with Sofa Bed)

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Resort View Double

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Ocean View King (with Sofa Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean View Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean Front King (with Sofa Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Ocean Front Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front King

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Dolphin View Master King (with Sofa Bed)

    Room Amenities

    • Sleeps 4
    More details
  • Turquoize Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Turquoize Sky Ocean Front Master King

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Ocean Front Pyramid Suite (with Sofa Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Club Ocean Front Corner Suite

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, Hyatt Ziva Cancun - All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good airport proximity and shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Delphinus Dreams. Traveling with kids? Don't miss Aquaworld and Ventura Park Cancun. Our guests appreciate the property's central and quiet location.

What's nearby

  • Popular Location
    Forum Beach - 4 min walk
  • Popular Location
    Caracol Beach - 4 min walk
  • Popular Location
    Cancun Convention Center - 6 min walk
  • Popular Location
    Tortuga Beach - 3 min drive
  • Popular Location
    La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Moongate – Restaurant offering Asian cuisine. Serves dinner.
  • La Bastille – Restaurant offering French cuisine. Serves dinner.
  • El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Breeze Grill – Steakhouse. Serves breakfast, lunch, and dinner.
  • Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.

About this property

Hyatt Ziva Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 547 rooms feature thoughtful touches like free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Entertainment
Onsite entertainment and activities
Onsite live performances

Policies

Check-in

Check-in between 3 PM - 3 PM
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva All Inclusive
  • Hyatt Ziva Cancun
  • Cancun Dream Resort
  • Cancun Dreams Hotel
  • Dreams Cancun Resort & Spa
  • Dreams Cancun Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and Drink

  • Food and drink
  • All buffet and à la carte meals, snacks, and beverages included
  • 8 restaurants and 1 coffee shop/café
  • 7 bars/lounges and 1 poolside bar
  • 24-hour room service

Activities

  • Pool
  • Full service spa
  • Fitness centre/gym
  • Kids pool
  • Spa services onsite

Family friendly

  • Number of outdoor pools - 3
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Family property
  • Children's pool
  • Outdoor tennis court
  • Playground on site
  • Laundry facilities

Conveniences

  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Tours/ticket assistance

Business Services

  • Meeting Rooms
  • Business Centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Spa

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms - 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Room amenities

Bedroom

  • Premium bedding
  • Air conditioning
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Shower
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Cable channels

Food and Drink

  • Coffee/tea maker
  • Minibar

More

  • In-room safe
  • Iron/ironing boards

Nearby activities

Activities

  • Snorkelling on site
  • Playground on site
  • Basketball on site

Where to eat

Where to eat
Moongate – Restaurant offering Asian cuisine. Serves dinner.
La Bastille – Restaurant offering French cuisine. Serves dinner.
El Mercado – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
Breeze Grill – Steakhouse. Serves breakfast, lunch, and dinner.
Lorenzo's – Restaurant offering Italian cuisine. Serves lunch and dinner.
4.7

Exceptional

5 - Excellent
2,074
4 - Good
380
3 - Okay
71
2 - Mediocre
28
1 - Poor
32
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

Yoga on the beach and coach Astoreth was awesome and very good in providing Yoga Lesson! She is very knowledgeable and motivating travelers who joined the class! We enjoyed for 3 days! Will come back for sure

Stayed 3 nights in Jun. 2019

2/5

Local residents had access to the property.. i felt a bit of insecurity knowing that anyone can come on the property with having to be a guest.. upon arrival, was not greeted.. i just walked straight in (very poor security) pools were big and beautiful but at a closer look water was very dirty.. debris and a sheen on top of the water was present.. some staff were very rude and angry face when asked for service.. i frequently visit cancun. And will never stay at this hotel again.. (sad cause i am a hyatt rewards member)

Stayed 3 nights in Jun. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 5 nights in Jun. 2019

4/5 Good

Kids and adult activities were great. Food choices were good and first come first serve model vs. reservation.

Stayed 4 nights in Jun. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 5 nights in Jun. 2019

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