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Room type Options Nightly price Book
Junior Suite King Bed
48 square metres
1 King Bed and 1 Twin Murphy Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Master Suite Ocean View
Room with view
132 square metres
1 King Bed and 3 Twin Murphy Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Junior Suite with Jacuzzi
49 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Elite Suite
132 square metres
1 King Bed and 3 Twin Murphy Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Master Suite
132 square metres
1 King Bed and 3 Twin Murphy Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Junior Suite Ocean View
Room with view
48 square metres
1 King Bed and 1 Twin Murphy Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room
48 square metres
1 King Bed and 1 Twin Murphy Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel on the beach, with 3 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This luxury hotel is 14 mi (22.5 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.

Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private spa tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

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Grand Residences Riviera Cancún, a Registry Collection Hotel

Blvd. El Cid, Unidad 28 y 29, Puerto Morelos, QROO 77580

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • 24-hour room service
  • Childcare not included
  • Snorkelling excursions not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Limited meals offered through room service
  • Miniature golf not included
  • Tennis lessons not included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Free airport transport
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 144
  • Number of floors - 5
  • Number of buildings/towers - 7
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Full-service spa
  • Spa treatment room(s)
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2013
  • Number of restaurants - 3
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Number of meeting rooms - 1
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Conference centre
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • 24-hour health club
  • Couples/private dining
  • Children's games
  • Children's toys
  • Bicycle parking available
  • Bicycle tour information
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Room Amenities

Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Microwave
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • Plasma TV
  • TV size 47
  • TV size (measurement) inch
  • iPod docking station
  • Furnished balcony
  • Private spa tub
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • LED light bulbs
  • Wardrobe
  • Toothbrush and toothpaste available
  • Private spa tub (indoor)
  • Energy-saving switches

Where to Eat

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Flor de Canela - This restaurant specializes in Mexican cuisine.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Ecotours nearby
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 25

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Grey water recycling system

Long-term renters welcome

Security system

Guest will receive an email before arrival 2 weeks

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Onsite COVID-19 testing (PCR) is available

Free on-site COVID-19 testing (Antigen/Rapid) is available

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 86.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun Residences
  • Grand Residences Cancun
  • Grand Residences Riviera
  • Grand Residences Riviera Cancun
  • Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
  • Grand Residences Riviera Cancun Condo Puerto Morelos
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun Condo
  • Grand Residences Riviera Cancun Resort Puerto Morelos
  • Grand Residences Riviera Cancun Resort
  • Resinces Riviera Cancun Puert

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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