Book Andrew Brownsword Hotels Bourton-on-the-Water accommodation from AU$135

My room was dirty, bed poorly made rubbish left in the room. Room service was cold

clean room, excellent staff, blind didn't fit widow so was awake with the sun at 04.30 but take away coffee did help as was needed

We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!

We had a wonderful room with a sitting room on the upper level. For four nights it was a delightful home away from home.

Gorgeous hotel! Staff were so lovely, the location was perfect and the rooms were so unique (we stayed in Oscar). The only issues we had was that it was pretty loud from about 7am with bin men. Nothing can be done about that, but a heads up would have been nice as we were looking forward to a lay in after a busy day. We also found some old contact lens wrappers in the bathroom and weirdly old blood on the shower wall. Was slightly disappointed but nonetheless had a great stay.

Very long distances to the rooms. All vehicle chargers broken. Overcrowded, especially at breakfast. Breakfast bacon hard and turned over on itself and cemented to itself. £35 steak tough - no information about how many days hung. Small bowls for cereal, small glasses for orange juice. Good variety of cereals at breakfast. Dining areas always very noisy - loud guffaws and very loud conversations. Guests at dinner in Bermuda shorts. Parking too far away from reception. Staff always helpful. Rooms lovely - large and well designed. Good design throughout hotel, especially pottery.