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The Dial House

3.5 star property

Photo gallery for The Dial House

Front of property
Reception
Superior Double Room
Superior Double Room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Place, Cotswold Motoring Museum
    ‪1 min walk‬
  • Place, The Model Village
    ‪3 min walk‬
  • Place, Birdland Park and Gardens
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

Desk, iron/ironing board, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Miscellaneous
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  • Restaurant
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 262 reviews
The price is AU$288
includes taxes & fees
9 Nov - 10 Nov
The Old New Inn

About the area

Cheltenham

With a stay at The Dial House in Cheltenham, you'll be just steps from River Windrush and Bourton Model Railway Exhibition. .This inn is 12.4 mi (20 km) from Cotswold Wildlife Park and Gardens and 0.1 mi (0.1 km) from Cotswold Motoring Museum.
View more Inns in CheltenhamOpens in a new window

What's nearby

  • Cotswold Motoring Museum - 1 min walk - 0.0 km
  • Bourton Model Railway Exhibition - 1 min walk - 0.0 km
  • The Model Village - 3 min walk - 0.3 km
  • Birdland Park and Gardens - 6 min walk - 0.6 km
  • Cotswold Countryside Collection - 10 min drive - 12.2 km

Getting around

  • Moreton-In-Marsh Station - 13 min drive
  • Oxford (OXF) - 36 min drive

Restaurants

  • ‪The Old New Inn - ‬3 min walk
  • ‪The Chip Shed - ‬1 min walk
  • ‪Box Bush - ‬1 min walk
  • ‪The Kingsbridge Inn - ‬2 min walk
  • ‪The Chestnut Tree - ‬1 min walk

About this property

The Dial House

Inn in Cheltenham with a restaurant and a bar
The Dial House offers 14 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At The Dial House, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 10 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
The Dial House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 for adults and GBP 12.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

Reviews

The Dial House Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 155 out of 244 reviews
Rating 8 - Good. 66 out of 244 reviews
Rating 6 - Okay. 19 out of 244 reviews
Rating 4 - Poor. 3 out of 244 reviews
Rating 2 - Terrible. 1 out of 244 reviews

Reviews

8/10 Good

Andres, Doral

Travelled with group
Liked: Cleanliness
Nice property and perfect location. Very good food, though a bit expensive. Owners were very nice. Parking easy and accessible. We would have love to stay in the main house; not on the side appartments. Did no enjoy arriving at 21hs (still daylight) and finding the place dark and closed. We had to phone called to have a person drive to the hotel and check us in while waiting outside. Room was very nice and convenient. Also comfortable, though the smaller room had a smell to it.
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Right in the middle of town , walkable
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Meghna

Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the perfect location to explore Burton-on-the-Water as you are right in the center of town. Check-in was easy and so was parking. The staff are very friendly and the gentleman that makes the drinks has a great sense of humor. Our room was large and the bed was comfortable although the location of our room was very noisy as it is right where all the deliveries occur for the hotel so we could hear vans driving on the gravel and opening doors during the night (Room 10). I would stay here again but would request not to be in this room as our friends were upstairs and said it was quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Beautiful room in an incredible location. Loved the little patio off the room (Room #11). Staff were amazing!! Breakfast was wonderful with many choices including a delicious porridge and breakfast tea with little pastries. All outstanding!! Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most beautiful area to stay and amazing food options available. The hotel was very quaint and stylish and the restaurant was fabulous. Staff very friendly and available when needed. My only feedback would be that a fridge in the room would be a great thing to have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

AMAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and great staff
Stayed 2 nights in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can we say from booking this hotel to the end of our visit, we have found everyone has been very quick with responses to queries leading up to visiting, on arrival every member of staff has been very friendly and helpful, the location of the hotel is ideal, just set back enough from the busy street. Our room was super (we had the garden room) lots of room and then to finish it off a nice private garden space to sit in (nice weather did help), we had breakfast included in our stay which was lovely, the black pudding was one of the best I’ve had in a long time. We also had a lunch & a dinner- every dish we had was very nicely presented and was very tasty, quality ingredients used. I’d book this hotel for hubby’s 60th & definitely felt he was rather spoilt. Thank you so much for a fabulous stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
I liked almost everything about this property, it was walkable so the location was great, the food was excellent and so were the cocktails, the staff was friendly and professional and it had a great charm to it. Some of the things that weren't so great that can definitely be improved upon are: 1. The amount of staffing present, the Dial House is beautiful but it could do with more front desk staff (the front desk staff checks in people, and walks them to their rooms, and takes food orders in the main building and brings the food out and manages the bill; it's alot for them to do. With that said, it's not manageable for them, for example, we asked if the front desk can kindly call a car for us to take us to the nearby train station (Moreton-in-Marsh railway station that's 15 minutes away) and they were so busy that they handed us a list to make the call for ourselves, I'm sorry but that is just unacceptable, we paid almost 300 pounds per night to stay there and expected better front desk service, the staff was very kind about not having the time to assist which we appreciated and so we had to call ourselves but it was stressful because we were worried we wouldn't be able to find someone since all of the numbers on the list the staff gave us was booked. So instead of enjoying our time, we had to try to figure out bus schedules and potential Uber advance bookings which led us to checking out very early, way pass our check-out time. Note we only spent 2 nights at the Dial House
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Everything was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Fawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we didn’t love about this place! Carl and Adam greeted us and helped with luggage. Dinner and drinks were fabulous. The interior is beautiful. Breakfast each morning was delicious. Walking distance for the town. This is my favorite place we stayed on our 2 weeks around the country. Would love to go back.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous mid week stay

Beautiful Accomodating Comfy bed and facilities Thank you
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great room with a personal courtyard. We even had dinner from the restaurant brought to us because after we ordered my wife starting feeling sick. We had just flown in from the US. They don’t usually accommodate room service but they did for us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fabulous

A stunning property with lovely staff. Fabulous food and garden. Parking. Highly recommended.
The Dial House
Our bedroom designed by Laurence Llewellyn B
50m from Dial House
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was lovely but the bed was very uncomfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarahgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and incredibly friendly. A great location for a stay in Bourton on the water. An ideal location
Stayed 1 night in Apr 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great place. A little expensive for drinks food etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Everest, Altamonte Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right in the heart of Bourton on the Water. I loved the hotels proximity to the other villages in the North Cotswolds. I stayed in the family room which was 2 bedrooms and one bath, which was great for 2 teenagers and 2 adults, loved the space and privacy. Breakfast was also great. There is onsite parking which was convenient for this popular destination.
Stayed 3 nights in Mar 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service Lovely cocktai bar on a fri & sat
Stayed 3 nights in Mar 2025

10/10 Excellent

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Stayed 1 night in Mar 2025