Book Best Western Boston accommodation from AU$208

My check in did not go well. It was not the staff person, he couldn’t have been nicer, it was the hotel policy. I arrived at noon and was told my room was ready but there was a $75.00 early check in fee. This was the first time I encountered this policy at any hotel and whoever in corporate initiated this policy should be fired on the spot!! I hope that this is not something that is going to become a new normal! I understand a fee for a late check out as a hotel needs to ready the rooms for incoming guests but if a room is ready to charge an early check in fee is nothing but a money grab. Until I hear this policy has been changed I will not be staying at the Parker House! My stay otherwise was fine, the room was clean and it was quiet but this early check-in put a damper on the Parker House experience, I finally did check in at 5pm. Horrible!

It's been a long time since I stayed here, and I am pleased to see it's been modernized quite a bit. The location is excellent, especially considering the price (for Boston!). My only criticism concerns the equipment we had delivered, signed for by the manager, then strangely placed in a remote laundry storage room! It took me a couple of days and an Apple AirTags to finally locate it! My other criticism was that I was not informed there was no made service (perhaps I needed to request it?). They did replace my towels after three nights, but did not make the bed... Other than those outliers, it's a good hotel, at a good price, perfectly located for what I needed.

Great Hotel. Will stay there again.

Beautiful and the service was excellent.

The staff was very friendly and helpful. It was crazy hot and they offered us bottles of water while we were waiting for our room to be available. We had a 2-bed studio in the adjacent building and a member of staff walked us over and made sure we knew how to use the code to access the building. Above and beyond. The beds were doubles - barely - and were pretty tight for two slightly larger adults. Shower was roomy and had great water pressure.

Lovely hotel. Great bed, room size and other amenities.