4/10 Poor
Jami
Travelled with family
21 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold. Dirty and not safe.
The hotel is being remodeled now I believe. That being said a lot of noise during the day The room next to us was empty and I believe someone was staying in it. The room has a strange balcony area. Very dirty and the window opens up just enough for a small child to fit. Very scary. The women at breakfast are on the phone the entire time. Talking in another language. If you ask for help you get a scowl look. I will say the last day it was men working and the one guy with hat greeted everyone and was very pleasant. No one is ever at front desk. The place just smells horrible. And you do not feel safe. Checkout is at 11 Am and they turned our keys off at 830. Could not get into our room or even the gym. A cleaning person ended up letting us get our things from room. I will say the restaurant we had an excellent turkey blt sandwich. Our bathroom had paint peeling and mold coming from ceiling. No fan so when ceiling was wet black mold would drip on you. The carpet in room I would bet has never been cleaned. It was gross. We did not have a choice. But now when choosing a best western I will think of this place. Yuck.



Jami
Stayed 3 nights in Mar 2025