See all properties
Save

Mövenpick Hotel Auckland

5.0 star property

Photo gallery for Mövenpick Hotel Auckland

Restaurant
Exterior
Indoor wedding
Deluxe Room, 2 Queen Beds, Ocean View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Similar properties

Miscellaneous
SO/ Auckland
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 279 reviews
The price is AU$276
includes taxes & fees
22 Feb - 23 Feb
SO/ Auckland

About the area

Auckland

Mövenpick Hotel Auckland is centrally located in Auckland, a 3-minute walk from Auckland Ferry Terminal and 5 minutes by foot from University of Auckland. .This luxury hotel is 0.8 mi (1.3 km) from Sky Tower and 1 mi (1.7 km) from Auckland Domain.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Queens Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ahi. - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk
  • ‪Gochu - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Mövenpick Hotel Auckland

Luxury hotel with a restaurant, steps from Auckland Ferry Terminal
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 946 reviews
Rating 8 - Good. 252 out of 946 reviews
Rating 6 - Okay. 77 out of 946 reviews
Rating 4 - Poor. 46 out of 946 reviews
Rating 2 - Terrible. 19 out of 946 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Patrick

Travelled with family
the check process was pretty average. never asked if we had stayed there before and didn't explain anything about the hotel. seemed more interested in talking us into paying and extra $120 so we could get an earlier checking time?
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay. 5*
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2025

10/10 Excellent

Lutz

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great stay.

Breakfast was good. Room was clean. Staff has been very helpful, particularly as we needed to change rooms after the first night.
Stayed 5 nights in Oct 2025

8/10 Good

MARIA Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff were helpful and friendly.
Stayed 6 nights in Oct 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Location

Lovely room, free chocolate hour was fabulous, nice coffees in room.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position Downtown, close to all transport, food outlets. great friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Valet parking a bit pricey though
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy-Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kadambari, Lane Cove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public Transport and shopping is on the doorsteps
Stayed 9 nights in Sep 2025

10/10 Excellent

Kuovatisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay and the customer services were amazing. The team were friendly! Thank you so much.
The amazing
Stayed 1 night in Sep 2025

8/10 Good

JACQUELINE

Liked: Cleanliness, property conditions & facilities, room comfort
Central to the city but noisy at night
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

lisa, Whanganui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location exceptional staff, go out of there way to make your stay easy and fuss free.
Stayed 2 nights in Sep 2025

4/10 Poor

Anette

Liked: Cleanliness
Been 9 months since we were here, and this time we were disappointed. Staff uniforms were either non existent or very faded/worn - gave a very bad first impression. Warm breakfast was luke-warm at best, bacon swimming in fat/oil. No booklet in the room so no idea if there was a room service option or other dining options. The TV casting would not work and info on the TV was very limited. Not sure that we will go back there.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, Dural

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to CBD for my business meetings.
Stayed 3 nights in Sep 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chocolate hour and property. Good location right next to shops. Only complaint was that the water would not heat up fully both in shower and taps, only stayed lukewarm.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms with comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gertjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Big rooms. Nice views. Perfect location.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice option

Nice hotel great location. Bed was comfortable and room was well appointed. A couple of areas that I’d like to see improved, the chair at the desk is a lounge style chair and too low for any extended time making it uncomfortable to work at the desk for any period of time. An office style adjustable chair would work better. The tech panel below the tv is not connected. Tried using an HDMI cable but the tv did not recognise it. I know it’s coming but not being able to stream to the tv from my device in 2025 shows the age of the tech in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay but the wifi was horrible
Stayed 2 nights in Aug 2025