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lastminute.com.au-Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 2 Queen Beds
Room with view
32 square metres
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 Queen Bed
Room with view
20 square metres
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
Room with view
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Superior Room, 2 Queen Beds, Ocean View
Room with view
32 square metres
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 King Bed
44 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
Room with view
21 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, Ocean View
Room with view
21 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Single Beds
Room with view
21 square metres
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal

Popular property highlights

Free WiFi
Restaurant
Business centre
Laundry facilities
Smoke-free property

You'll be centrally located in Auckland with a stay at Grand Mercure Auckland, within a 15-minute walk of Sky Tower and University of Auckland. This 4.5-star hotel is 1 mi (1.7 km) from Auckland Town Hall and 1.6 mi (2.6 km) from Auckland Domain.

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Grand Mercure Auckland

8 Customs Street, Auckland, 1707

Hotel Amenities

Hotel Amenities

  • Library
  • Bar/lounge
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Meeting rooms
  • Restaurant
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Concierge services
  • Conference centre
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 207
  • Number of floors - 13
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Indonesian
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Russian
  • Hindi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Room Amenities

Grand Mercure Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2017.

  • Air conditioning
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • LCD TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms: 1
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Laptop-friendly workspace
  • Slippers
  • Shower only
  • Electric kettle

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.

Grand Mercure Auckland has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitiser

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitisation guidelines

Staff temperature checks are conducted regularly

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Parking height restrictions apply

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Auckland Mercure
  • Mercure Hotel Auckland
  • Accor Hotel Auckland
  • Mercure Auckland Hotel
  • Mercure Auckland Hotel Auckland Central
  • Mercure Auckland New Zealand
  • Grand Mercure Auckland Hotel
  • Grand Mercure Auckland Hotel
  • Grand Mercure Auckland Auckland
  • Grand Mercure Auckland Hotel Auckland

We should mention

Parking height restrictions apply.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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