The staff is really great. Location is ok, though restaurants are a good 6-7 blocks away. If you take a left out of hotel, good neighborhood. If you take a right…not so much. Rooms desperately need updating and a deep clean. I was there for 3 nights and changed rooms twice. The first, had a gorgeous view and somewhat quiet- but smelled of mold. The 2nd room, not nearly as quiet, furniture was really beat up, don’t walk barefoot stained carpet, and flooded while I was out on a tour. 3rd room, overlooked a construction site but was cleaner. The staff did immediately move me after the flood and comped my breakfast and gave me tickets for free cocktails. Not their fault, and they did the best they could. Copthorne management needs to do a better job of upkeeping their property. Overall, ok place to stay if you just need a place to end a busy day of touring!