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Impressive lobby & lounge. Room window looked out on other rooms & not the road which I was grateful for. I went for a ‘big birthday’ & was disappointed that the sink pop-up plug wasn’t working so water not draining plus for two people there was one robe & pair of slippers. The water fountain was also out of order on my floor for the morning I needed it & there are disposable cups for coffee/water, rather than reusable. The booking wasn’t cheap so I found it a bit disappointing but other pros are that the room was clean & the location good for my station home. I’d book again but at a time where I can get a better price deal to outweigh the cons.

There was nothing like what is stated on the website. Tiny room, old and broken furnitures, malfunctioned elevators, hot/no air-con….. There was slight improvement after we complained and got change to a lil bigger room but still not up to standard. Do not book this hotel, or it shouldnt be classified as a hotel….

Clean room and spacious for Paris.

We prepaid 10 days at the hotel (no refund option). We thought a 5 star by the opera house would be a great home base. The hotel had a boutique lobby feel. We booked a larger room with a view. The room they put us in was a nice layout with a private walk in closet, separate large toilet rm and separate rm with sink and tub. It was on the 6th flr where we had a street view with the statue of Napolean at Vendome. The breakfast was up to par of a 5 star. The staff were friendly. Small gym. Now the issue. Given it is a old building centered by the opera house, there are lots of train lines moving underground. We can feel it and hear it on the 6th floor. Though it is not like you're on the platform, but when a metro passes underneath, it breaks the calm silence of your room with a low rumble sound/feel that can last 5-10 secs at least 2-4 times every 10 minutes. The metro runs as early at 5:30am-ish and ends 1:30am-ish. So if you're a sensitive person, be warned. I felt this low rumble the first night we stayed at the hotel. Didn't realize it until we were all unpacked and ready for bed. It bothered me enough to ask for a different room early morning next day. Being in a prime location, the hotel was completely booked. Staff offered a different room in the same category (not an upgrade) 3 days later. The room was smaller and had the same low rumble noise/feel, so not worth changing. 5 days into our stay, we stayed outside our room longer & were able to tune most of it out.

Such a great place! would definitely return, the staff were all so kind and accommodating! The location was also great pretty walkable to a lot of places.

Very small rooms so felt quite cramped. Well located and clean enough.