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Hotel Butterfly

3.0 star property

Photo gallery for Hotel Butterfly

Exterior
Snow and ski sports
Free daily buffet breakfast
Deluxe Triple Room, Mountain View
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3

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Hotel Ambassador Zermatt
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  • Breakfast included
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The price is AU$492
includes taxes & fees
18 May - 19 May
Hotel Ambassador Zermatt

About the area

Zermatt

With a stay at Hotel Butterfly , you'll be centrally located in Zermatt, within a 10-minute walk of Matterhorn Museum and St. Mauritius Church. .This ski hotel is within close proximity of Mountaineers Cemetery and Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Tour Monte Rosa - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Backstage Hotel - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Butterfly

Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a fireplace in the lobby. This hotel also features a reception hall, bike parking, and bike cleaning. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Butterfly Restaurant serving guests of Hotel Butterfly . Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff were really friendly and the hotel is in great location for the train station and the free ski bus. Good continental breakfast selection with some hot food too. Free tea and cake each day from 16:00 for 90 minutes which is a nice touch after a day on the pistes. Room standard was excellent along with the ski equipment storage. Theres a nice Sauna / Steam room that’s free to use! For the star rating this hotel is excellent!
Stayed 7 nights in Feb 2026

8/10 Good

Lew

Liked: Cleanliness, staff & service, amenities
Overall good stay, with a friendly staff, and good quality food service. If your objective is a good quality hotel, without the finer amenities of a pool, elaborate spa, and workout facilities, this is a solid choice. The closest lift service is the Gornergrat railway, about a 3-5 minute walk from the ski storage room at the hotel. The bus stop is located next to this lift as well.
Stayed 8 nights in Jan 2026

10/10 Excellent

John, Birmingham

Liked: Cleanliness, amenities, property conditions & facilities
Staff, quality of room and fab location
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch.
Stayed 7 nights in Jan 2026

10/10 Excellent

CLARK

The Butterfly is a great place to stay. Conveniently located to the Zermatt Train station and the Gornergrate Railway as well. The staff are very attentive and informative about things to do in Zermatt. The Lounge is a fun place to hang out with live music which was a nice surprise. Would definitely recommend this property if you are heading to Zermatt.
The view from our balcony (Rm 602) with a peek at the summit of the Matterhorn, top right of the picture.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, lovely room, great location
Stayed 7 nights in Jan 2026

10/10 Excellent

Dlayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities! Breakfast was wonderful. Water filling station, ski lockers were great! The hotel was cozy and inviting
Stayed 3 nights in Jan 2026

10/10 Excellent

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again
Stayed 2 nights in Dec 2025

10/10 Excellent

Albert

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went above and beyond to make sure our stay was special. The room was clean and very spacious with a great view of the mountains. The breakfast was amazing and the afternoon tea was just what we needed after a day out. Will definitely stay again. We highly recommend it. Oh and did I mention it's close to the train station and they offer pick up service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel very close to the train station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities
All of the above as well as the beautiful view
Stayed 2 nights in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. They gave great suggestions for our very brief visit. The only thing that was less than we wanted was the laundry facility which was very small and didn't dry fast enough. But the staff again was very accommodating to our needs, so this really isn't a complaint. It's just a comment.
Stayed 2 nights in Dec 2025

10/10 Excellent

Farnush

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a lovely stay here. The room was amazing and the view was breathtaking. The staff were so kind and helpful and made everything so easy. Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes very clean , very nice , great location
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Few minutes walk from railway station. Close to the main street to enjoy convenient shopping and dining options, and stay quiet and safe at the same time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Mayvel

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice & clean. Bed is comfortable and the balcony is amazing. Close to the train station so it is very convenient. Also close to shopping & restaurants. Staffs are friendly and they even prepared a packed breakfast when we told them that we are checking out early. Overall great experience with Hotel Butterly and will definitely come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter, Waterlooville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great all round experience. Staff and facilities were very good. Rooms are clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ileana, Miami

Stayed 1 night in Oct 2025

10/10 Excellent

cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the hotel. It’s conveniently located to the rail station and also had shuttle service if needed. The room was spacious and we had a great view. They had a nice afternoon coffee/tea time and a breakfast. Conveniently located to the dining and shopping area. I would recommend this hotel to friends and family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel right at the beginning of Zermat main avenue. Near the train station and walkable to all restaurants and stores. Staff was friendly and very accommodating. The rooms are vey spacious and clean with a spectacular view of the alps. Will definitely stay there agin.
Stayed 1 night in Aug 2025