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Hotel Butterfly

3.0 star property

Photo gallery for Hotel Butterfly

Exterior
Reception
Snow and ski sports
Deluxe Triple Room, Mountain View
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Bar
  • Laundry
  • Free WiFi

Explore the area

View map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3

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About the area

Zermatt

With a stay at Hotel Butterfly , you'll be centrally located in Zermatt, within a 10-minute walk of Matterhorn Museum and St. Mauritius Church. .This ski hotel is within close proximity of Mountaineers Cemetery and Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Butterfly

Mountain ski retreat with restaurant and bar/lounge
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a fireplace in the lobby. This hotel also features a reception hall, bike parking, and bike cleaning. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Butterfly Restaurant serving guests of Hotel Butterfly . Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 992 reviews
Rating 8 - Good. 274 out of 992 reviews
Rating 6 - Okay. 57 out of 992 reviews
Rating 4 - Poor. 5 out of 992 reviews
Rating 2 - Terrible. 5 out of 992 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gerard

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good Location

Location was excellent. Breakfast spread was very good. Room was clean. Strong sewage stink from our bathroom throughout our stay. Hotel staff tried with whatever resources they had. This was the most unpleasant experience during our stay. Housekeeping service was below standard. There were bits of garbage still after cleaning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round!!

This was an excellent experience in a 3* hotel. Staff in every department from inital check in until leaving and everything in between was superb. Breakfast had a great variety of foods and the welcoming cake and coffee etc, was a lovely gesture. Thank you all. I will certainly be reccomehding the Butterfly 🦋 ❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Zermatt

Very clean, very new, quiet, very close to the train station and main street. Breakfast was very good too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Breakfast was very good as well, and afternoon tea and cakes was appreciated. WiFi was a bit slow at times but we were very happy with visit.
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeannette

Stayed 1 night in Aug 2025

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
close to the train station, breakfast included, very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Hong Keat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel well located to train station and rest of town. Friendly and helpful staff. The breakfast included was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation!

Close to the rail station. Large room with all the conveniences. Washer and dryer on premises. Staff was very helpful. Great free breakfast!
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain beauty

Lovely place!
Stayed 2 nights in Aug 2025

10/10 Excellent

qing nian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Hank

Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Chiu Ying

Travelled with group
Liked: Property conditions & facilities
The hotel is very close to the train station. This is especially convenient in a car free town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from train station. Beautiful, modern spacious rooms. Delicious breakfasts. Wonderful afternoon tea. Thoroughly enjoyed my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Archie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jul 2025

8/10 Good

Kin Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lived in sixth floor but the elevator only reached to fifth floor. We had to move our luggage via the staircase. The main door was extremely difficult to close from the outside. The room was clean but the space was not enough. Also, the room was a little cold and no a/c control even though we closed all the windows. The major issue was the wifi connection. The connection was very poor and unstable. The staff of the breakfast service was very great. The front desk staff was good. The location of the hotel is very great.
Stayed 2 nights in Jul 2025

6/10 Okay

Xin-Nian, Berkeley

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel itself is excellent, but the staff not very friendly and patient
Stayed 1 night in Jul 2025

10/10 Excellent

Amedeo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, large modern clean room with balcony. Located in the heart of the town close to train station and shopping Staff was excellent, breakfast buffet had plenty of options and after noon coffee, tea and pastries in the afternoon was a nice surprise. Will definitely return
Stayed 3 nights in Jul 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was just a block off the hustle and bustle of the Main Street and our room was dead quiet. Staff at the desk were very pleasant and the morning breakfast staff very good. The free breakfast was great and the afternoon tea and cake a nice touch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt central

Quite central location only 2 mins walk from station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Astha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, staff was warm and welcoming. Hotel was beautiful, rooms and wash room was spacious. Hotel is very near to the station. Loved it!!
Stayed 2 nights in Jul 2025