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Grand Hotel, Whangarei

2.5 star property

Photo gallery for Grand Hotel, Whangarei

Casino
Royal Balcony Room | Balcony
Exterior
Twin Room, Non Smoking
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
2 Bank Street, Northland, Whangarei, 0110
  • Place, Whangarei Art Museum
    ‪10 min walk‬
  • Place, Hundertwasser Art Centre
    ‪10 min walk‬
  • Place, Town Basin Marina
    ‪11 min walk‬
  • Airport, Whangarei (WRE)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a chair, a desk with a telephone, a mirror, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Balcony Room

Royal Balcony Room

Royal Balcony Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room, 1 Large Single Bed, Ensuite

Premium Single Room, 1 Large Single Bed, Ensuite

Premium Single Room, 1 Large Single Bed, Ensuite

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room 48: Queen's Room

Room 48: Queen's Room

Room 48: Queen's Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Ensuite

Premium Double Room, 1 Queen Bed, Ensuite

Premium Double Room, 1 Queen Bed, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds, Ensuite

A hotel room with two beds, a wooden nightstand, a lamp, and a window with curtains.

Standard Twin Room, 2 Single Beds, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Ensuite

A hotel room with a bed, a desk with a computer, a chair, a wardrobe, and a window with curtains.

Standard Single Room, 1 Single Bed, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Whangarei

A stay at Grand Hotel, Whangarei places you in the heart of Whangarei, steps from Tuatara Gallery and 4 minutes by foot from Old Library Arts Centre. .This casino hotel is 0.2 mi (0.4 km) from Pou and 0.4 mi (0.6 km) from Claphams Clock Museum.

What's nearby

  • Whangarei Art Museum - 10 min walk - 0.9 km
  • Claphams National Clock Museum - 10 min walk - 0.9 km
  • Hundertwasser Art Centre - 10 min walk - 0.9 km
  • Town Basin Marina - 11 min walk - 1.0 km
  • Reyburn House - 11 min walk - 1.0 km

Getting around

  • Whangarei (WRE) - 12 min drive

Restaurants

  • ‪The Butter Factory - ‬5 min walk
  • ‪Local Talent - ‬5 min walk
  • ‪Dickens Inn - ‬4 min walk
  • ‪Noodle Canteen - ‬3 min walk
  • ‪Esquires - ‬3 min walk

About this property

Grand Hotel, Whangarei

Grand Hotel, Whangarei offers 29 accommodations with portable fans. Each accommodation is individually furnished and decorated. Televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Whangarei hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 29 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
At Grand Hotel, Whangarei, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include luggage storage and ATM/banking services. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and limited parking is available onsite.
Grand Hotel, Whangarei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Casino
  • Nightclub

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1886
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

The front desk is open daily from 7 AM - 10:30 AM

The check-in location differs from the property location; go to: [Shunters Bar (Public Bar)]

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 3 to April 6:
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hotel Whangarei

Grand Whangarei

Grand Hotel, Whangarei Hotel

Grand Hotel, Whangarei Whangarei

Grand Hotel, Whangarei Hotel Whangarei

Grand Hotel, Whangarei Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 409 reviews
Rating 8 - Good. 128 out of 409 reviews
Rating 6 - Okay. 109 out of 409 reviews
Rating 4 - Poor. 48 out of 409 reviews
Rating 2 - Terrible. 38 out of 409 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
The room came with a great shower and deep tub. Dishess and metal cutlery.
Stayed 1 night in Feb 2026

8/10 Good

Ie

Stayed 1 night in Feb 2026

10/10 Excellent

Waimirirangi

Travelled with partner
Liked: Cleanliness, amenities
Friendly, helpful staff, easy to check in at the bar. Room was clean and comfortable. Charged a $50 deposit for use of debit card for booking - no one available at checkout to collect deposit. Do I contact Grand Hotel directly for refund?
Stayed 1 night in Jan 2026

2/10 Terrible

Charlotte

Disliked: Property conditions & facilities
This room was booked on behalf of a family member. They said the room was bare necessities, room itself was ok. A bit hot but that's Northland for you. What really let the place down is the fact that we thought we had scored a deal on Expedia when we booked - $360 for 4 nights. Upon check in, the family member ended up having to pay $520. If you have a room listed on the site you should honour that booking. We were forced to pay more. Very disappointing as the location is very good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tania

Stayed 1 night in Dec 2025

4/10 Poor

Duncan

Disliked: Staff & service, amenities
Parking is not free during the day. And it is on street and metered. Big hassle. No waterfall shower. No fan or hair dryer. Located between a bar ( with karaoke) and gambling hall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I like old buildings so that was cool. Location is great. Only downside is parking is tough.
Stayed 7 nights in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Very clean room and comfortable bed. Staff were very friendly and helpful. Would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed/bedding really comfy, with clean and tidy room.
Stayed 1 night in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tobias

Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Mingtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

4/10 Poor

Yvonne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Price fair - interior outdated yet serviceable - very clean, only one chair available in room for two persons - double bed set-up against side wall, making fixed bed lighting off set. Loud music carrying up from ground floor 'Gaming Lounge' function room every evening - persistent noise nuisance until midnight first night and then until 2 a.m. the following night - with revellers then brawling into street for a full hour afterwards. Very unpleasant experience. Would not recommend for families as language was offensive and behaviour aggressive.
Stayed 2 nights in Jul 2025

6/10 Okay

Joe

Stayed 2 nights in Jul 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy the balcony as an extension of our room!
Stayed 1 night in Jun 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

6/10 Okay

Heinrich

Disliked: Staff & service, property conditions & facilities
Location felt dodgy but the room price reflected this. Basic and old.
Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved history wood tv and wee closet. Staff lovely. Fridge wasnt cold had to b turned on. Rd parking was frustrating as had to be paidvevery 4 hrs in day...and seemed unsafe at night. As did early check in havibg no lockedvroom for lugage to store.. wifi and lical resturant info was great.
Stayed 1 night in Apr 2025

6/10 Okay

Jaap [Yahp or iapi]

Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Stayed 2 nights in Mar 2025

8/10 Good

Sandra, Elkhorn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the balcony room.
Stayed 1 night in Mar 2025

8/10 Good

Tony De

Stayed 1 night in Mar 2025