This review is specifically about the room type "hotel king". Our room number ended in A.
I've never been so glad to leave a place behind. The check in was pleasant, if brief. The reception area entrance was shabby with small signage. The key we received was an old school plastic keychain with a metal key, and the key and doorknob were difficult to use. There are stairs down to an unlit outdoor entry, a raised threshold into a tiny (lit) room between your and the neighbor's doorways. Many bugs were present here.
The room itself barely fit the bed. There was not enough room to store two suitcases at the foot of the bed. The mattress was quite firm. The sheets were clean and the mattress and box spring or bed frame appeared new. The bathroom was tiny with barely any counter space. The room phone was dead. The lamps were not plugged in, the bedside outlets are hidden behind mattress. The aircon was on 18° C and it was FREEZING. It was hard to change the temperature with no instructions on the thermostat.
There was a large, live fly in our room when we arrived, and a dead bug in the windowsill. We opened the window to let the fly out and maybe warm up the room again, and within two minutes, a bee flew into our room since there are no screens on the windows. The bathroom is updated but there is still chipping paint around the door. The bathroom door had water damage . Could hear neighbors easily and doors slamming in the shared entry . Just awful.