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The Avenue Hotel

3.0 star property

Photo gallery for The Avenue Hotel

Outdoor pool
Premium bedding, individually decorated, desk, iron/ironing board
Courtyard
Apartment with Balcony
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
379 Victoria Avenue, Whanganui, 5001
  • Place, Virginia Lake
    ‪2 min drive‬
  • Place, Durie Hill Elevator
    ‪2 min drive‬
  • Place, Whanganui Riverboat Centre and Museum
    ‪2 min drive‬
  • Airport, Whanganui (WAG)
    ‪9 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

8.8 out of 10
Excellent
(19 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment with Balcony

Apartment with Balcony

Apartment with Balcony

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Deluxe Poolside

Deluxe Poolside

Deluxe Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Double Room Single Use, Multiple Beds, Garden View

Superior Double Room Single Use, Multiple Beds, Garden View

Superior Double Room Single Use, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Queen Beds

Living area

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, individually decorated, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Garden View

Premium bedding, individually decorated, desk, iron/ironing board

Superior Room, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, individually decorated, desk, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium bedding, individually decorated, desk, iron/ironing board

Premium Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Premium bedding, individually decorated, desk, iron/ironing board

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Whanganui

In the heart of Whanganui, The Avenue Hotel is within a 5-minute drive of Whanganui Museum and Watt Fountain. .This hotel is 0.9 mi (1.5 km) from Sarjeant Gallery and 1 mi (1.6 km) from Virginia Lake.

What's nearby

  • Sarjeant Gallery - 18 min walk - 1.5 km
  • Watt Fountain - 19 min walk - 1.7 km
  • Virginia Lake - 2 min drive - 1.5 km
  • Durie Hill Elevator - 2 min drive - 1.8 km
  • Whanganui Riverboat Centre and Museum - 2 min drive - 1.8 km

Getting around

  • Whanganui (WAG) - 10 min drive

Restaurants

  • ‪Little Curious - ‬10 min walk
  • ‪Springvale Cafe - ‬2 min drive
  • ‪Mischief - ‬13 min walk
  • ‪Rutland Arms Inn - ‬2 min drive
  • ‪McDonald's - ‬3 min walk

About this property

The Avenue Hotel

Hotel with free parking, near Watt Fountain
The Avenue Hotel offers 58 accommodations with hair dryers and irons/ironing boards. These individually decorated accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 58 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Mothership Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Whanganui? This hotel has 1087 square feet (101 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Mothership Bar & Eatery - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mothership Bar & Eatery

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,087 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • High-pile carpet in room
  • No lift
  • Tile flooring in room

More

  • 2 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Saturday to Saturday (8:00 AM – 6:00 PM), Monday to Friday (8:00 AM – 7:00 PM), and Sunday to Sunday (8:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to December 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Avenue
Kingsgate Avenue Wanganui
Kingsgate Hotel Avenue
Kingsgate Hotel Avenue Wanganui
Kingsgate Hotel Avenue Wanganui Whanganui
Kingsgate Avenue Wanganui Whanganui
Kingsgate Hotel The Avenue
The Avenue Hotel Hotel
The Avenue Hotel Whanganui
The Avenue Hotel Hotel Whanganui
Kingsgate Hotel The Avenue Wanganui

The Avenue Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 284 reviews
Rating 8 - Good. 108 out of 284 reviews
Rating 6 - Okay. 46 out of 284 reviews
Rating 4 - Poor. 14 out of 284 reviews
Rating 2 - Terrible. 6 out of 284 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marijie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is great near to everything. My boys minimizes their voices because there is a charge of $85 for noises. No sky Tv though just normal 5 Tv chanel boys wanting to watch movies. But other than that was good.
Stayed 2 nights in Jul 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Good place, bit dated and in need for upgrade
Stayed 1 night in May 2025

10/10 Excellent

Deo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service
The property is undergoing renovations at the moment and the in-house restaurant is not available. We didn’t know this until check-in. The room was road facing/frontage, and traffic noise was ample. No lift/elevator available. Other than that, great stay. Would recommend.
Stayed 1 night in Jun 2025

2/10 Terrible

Nicky

Disliked: Staff & service, amenities, property conditions & facilities
The pictures do no match the state of the very dated property. It is under construction and not even connected to the Hotel. I had to access through a bottle-store carpark. No security lighting outside, very noisy and unsafe. Lights inside were difficult to find and electrical connections did not look safe. It was very cold with inadequate heating and TV didn’t work.
Stayed 2 nights in Jun 2025

6/10 Okay

Deborah

Travelled with partner
Disliked: Amenities
Mixed review. Bedding was good, heater was not working the first night. No housekeeping on public holidays (Matariki) so our beds were not made and bathroom not cleaned (one of the reason why I love to stay in hotels is because I dont have to do that). Renovated part (bedroom part) is lovely and modern. Bath very slippery (there is a plastic grip mat but still unsafe), old, shallow with and mould on silicone.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Awhina

Liked: Cleanliness, amenities, property conditions & facilities
Spacious,comfortable i will definitely book the same room again if i need to stay in wanganui again,totally recommend the apartment room👍
Stayed 1 night in Jun 2025

10/10 Excellent

Cristine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable and quiet. Very warm
Stayed 1 night in Jun 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how affordable so short notice and comfortable the beds were.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and cozy

Impressed on arrival with friendly staff member at reception Very helpful and the room was nice and warm. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Stayed 1 night in Apr 2025

4/10 Poor

Christine

Liked: Cleanliness

Never again

A clean and fairly comfortable room, if somewhat dated, but check in procedures and communication about changes to these procedures very poor and contradictory. Furthermore building on site means a temporary wall has been erected outside my window, blocking out light, sun and view, and the hotel restaurant was also closed. As it was the weekend there was no building noise but week day clients will be highly inconvenienced. This should have been signalled on booking. I will not stay here again.
Stayed 1 night in May 2025

6/10 Okay

GA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the location, plenty of fast food,cafe's and supermarkets. But lack of Air Cond, made room too stuffy at night. No sink meant the jug had to be filled up up in the bathroom. Limited utensils and no dish washing liquid to wash anything. No toaster or hair dryer, so be prepared to pack everything including the kitchen sink.
Stayed 2 nights in May 2025

8/10 Good

Bobbi-Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a family of 4
Stayed 4 nights in Apr 2025

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay!
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service
The staff was welcoming and explained to us where our room was located. It was about a 200metre walk from reception. We stayed in the 2 bedroom apartment. Wonderfully spacious, each bedroom had its own bathroom (x1 with shower only and x1 shower over bath). The beds in one of the rooms were so soft and uncomfortable. The kitchen space was adequate, although there was hair in the freezer yikes! The place is very dated but clean enough. We just stayed one night so it was fine.
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service
When booking at The Avenue, request a room that is not by the road. We found it quite noisy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and quiet, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, clean and sunny with a little veranda that you could get a bit of fresh air. The beds were comfortable and decorated to a high standard. It will be great when the restaurant is open. We have no hestitation to stay again. Thank you. (The only thing to have improved the room is to repaint the bathroom ceiling as the paint is peeling off. We had an iron but no ironing board).
Stayed 2 nights in Apr 2025

8/10 Good

Bronwyn

Business traveller
Good location - comfortable bed - most things within walking distance …restaurants..gas station .. supermarket etc..
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
The staff were great
Stayed 2 nights in Mar 2025

2/10 Terrible

Dale

Business traveller
Disliked: Staff & service
Expedia confirmed my booking but when I turned up this hotel said they didn’t have a booking for me and had no rooms available. Reception person didn’t seem to care.
Stayed 1 night in Mar 2025