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Hyatt Place West Palm Beach/Downtown

3.5 star property

Photo gallery for Hyatt Place West Palm Beach/Downtown

Bar (on property)
Room, 2 Queen Beds, Accessible (Shower)
Lobby
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, Palm Beach Atlantic University
    ‪2 min walk‬
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior
Hotel AKA West Palm
  • Pool
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  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 990 reviews
The price is AU$473
includes taxes & fees
5 Apr - 6 Apr
Hotel AKA West Palm

About the area

West Palm Beach

With a stay at Hyatt Place West Palm Beach/Downtown, you'll be centrally located in West Palm Beach, within a 10-minute walk of CityPlace and Palm Beach County Convention Center. .This hotel is 0.5 mi (0.8 km) from Clematis Street and 0.6 mi (1 km) from Kravis Center For The Performing Arts.

What's nearby

  • Palm Beach Atlantic University - 2 min walk - 0.2 km
  • CityPlace - 4 min walk - 0.4 km
  • Palm Beach County Convention Center - 9 min walk - 0.8 km
  • Clematis Street - 9 min walk - 0.8 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪True Food Kitchen - ‬8 min walk
  • ‪City Cellar Wine Bar & Grill - ‬7 min walk
  • ‪Estiatorio Milos - ‬3 min walk

About this property

Hyatt Place West Palm Beach/Downtown

Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 165 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided once per stay.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this Art Deco hotel include wedding services, a television in a common area, and a ballroom.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in West Palm Beach? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luke Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the welcome desk was amazing!, even prior to check-in. Spoke with Austin prior to the stay about holding bags for us before check-in; No problem! Checked in with Cletis & received warm birthday wishes & the gift of a late check-out. We had a beautiful double queen room with couch area, fridge & coffeemaker. Breakfast was vast with hot/cold options. Dean at the bar happy hour, 4-6 food & drinks, was friendly. The area around the hotel is safe. The city bus runs won RT1 within a few blocks. Even at checkout Austin offered more birthday wishes. 10 STARS to the staff, including the housekeeping for extra towels & the kitchen staff for all they do for a great meal to start your day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nilsa

Stayed 1 night in Dec 2025

10/10 Excellent

Chwee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location! Fast check in, good rooms and tasty breakfast
Stayed 1 night in Dec 2025

8/10 Good

Roseline

Liked: Cleanliness
Menu limited, insufficient amount. Go early or food runs out.
Stayed 6 nights in Dec 2025

8/10 Good

violeta

Stayed 2 nights in Dec 2025

10/10 Excellent

Ozan, Bellevue

Stayed 2 nights in Dec 2025

6/10 Okay

MURAT

Stayed 1 night in Dec 2025

10/10 Excellent

Kolya

Stayed 2 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in and friendly staff .
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Travelled with family
A little bit of everything. Figuring out how to turn on and off lights in the room took several minutes. You’d think turning on the tv would be ez. Nah, the red light says it’s on but the screen is black. And no pushing the menu button didn’t work. I tried calling down to the front desk. Was told she was busy and she’d call me back. 5 minutes later and I have pushed buttons galore. Turns out u need to push the channel button enough times to find the menu “channel”. The phone in the room, so many buttons on the set and the handset. All want to do is dial the front desk. Finally got it. Thank god it was an emergency. Little things like no glasses in the bathroom to wash ur mouth out after brushing. Had to use a ceramic mug from the kitchen. I could still taste the tea that I had just brewed in it. They charge u for parking, good luck finding the entrance to the parking garage
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Harrison

Stayed 4 nights in Dec 2025

8/10 Good

Joel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Lashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi everyone and hi to Hyatt Pl., West Palm Beach from Miami, Florida and this trip the room the service the breakfast I mean it's nothing to complain about. I have been to different hotels and I tell you you all keep up what you doing keep the service going. keep the customer service positive and jolly and happy and everything will run smooth I had a wonderful time. It's nothing I can complain about thank you all so much for your service and the cleans and a positive attitudes and a beautiful smiles. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and the location is absolutely perfect. If you’re a light sleeper, I’d recommend requesting a higher-floor room to avoid some of the noise on the lower levels.
Stayed 2 nights in Dec 2025

8/10 Good

Dillon

Stayed 1 night in Dec 2025

10/10 Excellent

Richard Glen

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristine

Stayed 1 night in Dec 2025

10/10 Excellent

Desirae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Good location. We stayed for the marathon. Short distance to the start of the event.
Stayed 3 nights in Dec 2025

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Lily

Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 2 nights in Nov 2025