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Hyatt Place West Palm Beach/Downtown

3.5 star property

Photo gallery for Hyatt Place West Palm Beach/Downtown

Room, 2 Queen Beds, Accessible (Shower)
Fitness facility
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Place, Kravis Center For The Performing Arts
    ‪10 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

Living area

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room, Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

West Palm Beach

With a stay at Hyatt Place West Palm Beach/Downtown, you'll be centrally located in West Palm Beach, within a 10-minute walk of CityPlace and Palm Beach County Convention Center. .This hotel is 0.5 mi (0.8 km) from Clematis Street and 0.6 mi (1 km) from Kravis Center For The Performing Arts.

What's nearby

  • Palm Beach Atlantic University - 2 min walk - 0.2 km
  • CityPlace - 4 min walk - 0.4 km
  • Palm Beach County Convention Center - 9 min walk - 0.8 km
  • Clematis Street - 9 min walk - 0.8 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪Eataly - ‬9 min walk
  • ‪Estiatorio Milos - ‬3 min walk
  • ‪True Food Kitchen - ‬8 min walk

About this property

Hyatt Place West Palm Beach/Downtown

Hyatt Place West Palm Beach/Downtown offers 165 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 165 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided once per stay.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this Art Deco hotel include wedding services, a television in a common area, and a ballroom.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in West Palm Beach? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 50.00

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are required to download the property's World of Hyatt mobile app before check-in

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

4 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Beach/Downtown

Hyatt Place West Palm Beach/Downtown Hotel

Hyatt Place Beach/Downtown Hotel West Palm

Hyatt Place West Palm Beach/Downtown

Hyatt West Palm West Palm

Hyatt Place West Palm Beach/Downtown Hotel

Hyatt Place West Palm Beach/Downtown West Palm Beach

Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Abby

Stayed 1 night in Feb 2026

8/10 Good

Steven, Gallatin

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice visit
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

2/10 Terrible

Maurice

Travelled with family
Disliked: Cleanliness, staff & service
On February 7,2026, I arrived at the Hyatt Place West Palm Beach downtown location to attend my daughter’s wedding. We were greeted at the front desk and assigned room #319. The bathroom and shower tile grout was dirty. The tile grout below the shower door appeared to have mold and the wallpaper was peeling off the wall. I informed the front desk the following day, I was told that there were no management on duty (weekend), and that the maintenance supervisor would come to inspect the bathroom area (no show). During checkout on February8, 2026, I reiterated my concerns, provided my contact information and was told that management would contact me the next morning. Later in the day on February 9, 2026, I called the Hyatt Place Palm Beach, location and informed the front desk that I had not received a call back from someone in management. I was informed that management had got in late, I was put on hold a few minutes. A female who identified herself as the Assistant General Manager, rudely stated that she had tested and inspected the bathroom (#319) for mold and that there was no mold. She was agitated and the tone of her voice was condescending. I requested to speak with MS Logan, who is listed as the General Manager. She abruptly transferred me to her voice mail. I left my contact information, as of this post I have not been contacted.
Dirty shower floor
Dirty shower floor
shower floor
Dirty bathroom floor
Stayed 2 nights in Feb 2026

10/10 Excellent

christine

Stayed 4 nights in Feb 2026

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was such a great experience ! I stayed after attending a tea party with some of my girls for my birthday and this hotel really sealed the deal ! It was a great location, friendly staff and beautiful room... the front desk attendant Gabriel was so helpful ! Also, don't forget to checkout the delicious breakfast:)
Stayed 1 night in Jan 2026

8/10 Good

Daniela

Stayed 3 nights in Jan 2026

10/10 Excellent

Dolly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location spacious room
Stayed 1 night in Jan 2026

6/10 Okay

Carlton

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff charged us an additional fee of $50 plus for early check in. That was excessive for a $600 per night. Once I realized the fee, I asked to add my credit card instead of my debit and he told me it was done and it still charged my debit card. Sloppy
Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Carmine

Stayed 1 night in Jan 2026

8/10 Good

Per

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Devin

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Maddisen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area, very walkable
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

LYNDSI

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Chadley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent location
Stayed 3 nights in Jan 2026

6/10 Okay

Matthew

Business traveller
Staff was pretty good. Room was only cleaned once in the three days I was there
Stayed 3 nights in Jan 2026

10/10 Excellent

Arthur, Bridgewater

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful. The lobby bar was had a nice atmosphere. Very nice bartender. Room was very clean and comfortable. May have been the best hotel shower…water pressure was outstanding
Stayed 1 night in Jan 2026

10/10 Excellent

Tomer

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable rooms, great location amazing value
Stayed 2 nights in Jan 2026

2/10 Terrible

PHUONG

Stayed 1 night in Jan 2026