2/10 Terrible
CODY
Travelled with partner
7 Feb 2025
Disliked: Amenities, property conditions & facilities
Upon arrival there were no parking spots available. So I parked directly in front to check in. We were told that parking is hard to find this time of year, but wasn't given any options for alternatives. I ended up parking in a spot between a storage container and bicycles. My wife and I then entered the room to only find out there was no air-conditioning. It was extremely hot with only a ceiling fan for air movement. I called the front desk to ask why the room did not have air-conditioning when on Expedia it clearly stated all rooms come with it. The lady informed me that only family sized rooms come with it and by next year all the rooms will have air-conditioning. What an absolute disappointment this was. The lady said they offer portable air conditioner fans but currently there were none and that we should check back the next day to see if anyone dropped one off. We also noticed that the top sheet of the bed was dirty with sand/dirt. Exhausted from the long drive of the day we took the sheet off and just laid on the mattress with the loud ceiling fan that sounded like it was playing pingpong on high. We thought if we opened the window it would cool down the room, but couldn't do that without having a ton of insects come inside.The next day came and not a single person had returned one, which I'm not surprised being how hot the rooms get. Also we did not receive turn down service for new towels or new sheets. I'd never recommend staying here and we will never be back.
CODY
Stayed 2 nights in Feb 2025