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Property was nice. When you arrive for Bourganville, they drop you off at the adjacent Grand Romana and you shuttle or walk to this resort. They are part of the same with the Bourganville being the adults only. La Grand seemed like it had more amenities, was larger, so if you don’t have to be adults only, you may want to consider that one. The food was good but we could not get reservations for several of the restaurants or they were very late ones. In retrospect, Be best to make reservations in advance on-line before you even get there. Pools were good with poolside service and swim up bars. Quiet pool and activity pool. Activity pool area had its own stand alone bar too. Beach was nice area but the water is not very conducive to swimming due to rocky bottom. So pack water shoes if you plan to get in. Our room was nice and quiet but we could not check in for 2 hours later as they had to set the room for 2 beds which were requested in advance. Staff at that moment were not very helpful. They could have at least had someone orient us to the grounds, activities, etc while we were killing time. We basically had to figure everything out ourselves such as the fact that there is a kiosk in the lobby that you can use to see what’s going on each day and attempt to make reservations. The crowd was a mixed bag of mostly Americans and Europeans who were mostly distant but friendly enough. The staff was mostly friendly but did not speak much English.

Our expectations were high for this storied resort. But ultimately, we were disappointed. The scene on arrival was chaotic. With our Expedia premium status we were told earlier arrival was possible. But our rooms were not available until considerably past the 4 PM check in time. The overly crowded beach made it impossible to find three beach chairs. The food was OK, but not equal to the cost. Our best time was up at Alto de Chevon, a quiet and lovely village recreation. Bottom line… We were so excited and thinking we would prolong our stay there our final day but instead found ourselves anxious to leave. Too bad. Considering it’s famous past we felt it had lost it magic.

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The food from the buffet was good. The only thing I didn’t like was the Dominican restaurant their bread was hard as a rock. I expected soft bread I could’ve broken my teeth biting that the food didn’t give it was made from a Dominican person. the service needs a little work but it was good staff was good. thank you for the experience!

Clean rooms. Very friendly staff. Food was decent (not fantastic). Desserts fantastic