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Get an overview of this hotel
Comfortable hotel with a shuttle to the slopes

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

A stay at Hotel El Ciervo places you in the heart of Villarrica, within a 10-minute walk of Catedral de Villarrica and Villarrica Historical Museum. This beach hotel is 0.6 mi (1 km) from Lake Villarrica and 0.7 mi (1.1 km) from Villarrica Pucara Beach.

Stay in one of 13 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.

After a day on the slopes, enjoy recreational amenities, which include an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Grab a bite to eat at the hotel's beachfront restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 13
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Laundry facilities
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1940
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Ski shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Terrace
  • Free buffet breakfast

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel El Ciervo offers 13 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature Select Comfort mattresses. 30-inch LCD televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries. This Villarrica hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Access via exterior corridors
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Dial-up Internet access (surcharge)
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size 30
  • TV size (measurement) inch
  • Rainfall showerhead
  • Towels provided
  • Number of beds 1

Where to Eat

Guests are offered a complimentary buffet breakfast each morning.

Onsite venue - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Waterskiing nearby
  • Rafting nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hot springs nearby

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club.

For guests' safety, the property includes a first aid kit in each accommodation. Contactless check-in is available.

Children stay free

Service animals not allowed

Front desk opens daily at 6:00 AM

Front desk closes daily at noon

Staffed front desk

Children stay free - maximum age 7

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Hotel Names

  • El Ciervo Villarrica
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel Villarrica

We should mention

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in is available.

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